Stacey Collette
Stacey Collette at Mastrovito Chevrolet

Stacey Collette | Page 2

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Stacey Collette

August 07, 2026

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Employee Rating

Mastrovito service center was prompt and courteous they took the time to explain the work that was done the experience was very relaxed and comfortable More

by tsecor6934
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kris Culver, August Santini

Aug 07, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

August 06, 2026

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Staff was courteous, friendly and helpful. They explained that I will need tires and said they run a buy 3 get 1 free sale in the future. Coffee was good and the establishment was super clea More

by nuckblevins
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: August Santini , Andy Decarolis

Aug 06, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 05, 2026

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Excellent service and prompt. Friendly and informative staff. Great improvement from previous owner who did not care about their customers More

by Bitsy
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2026

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Had the pleaseure of working with Stacey and she was a huge help. Super accommodating and knew all the answers to my questions. Very pleasant More

by Andrea
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 04, 2026

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professional and courteous . . my automobile was serviced quickly and properly. Very impressed with this dealership More

by JUDITH.GRAZIANO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: August Santini, Samantha Urich, Conrad Lupardo , Andy Decarolis

Aug 04, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

August 04, 2026

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she is rude and unprofessional. Lied more than once. Told me my part was not in and I already verified with the service guy it was in. Your prices are outrageous. I only used your s More

by LCLEMONS13413
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Decarolis

Aug 07, 2026

Mastrovito Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 01, 2026

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Honestly this last time I was in there it took 2 hours for an oil change and tire rotation which I thought was a little excessive More

by pmd3377
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 01, 2026

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Everyone was great! Friendly, efficient, and knowledgeable . We received the excellent service we expected. Thanks. More

by amickey19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 01, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2026

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Employee Rating

Very helpful staff. They were able to check and change my brakes while I waited. The technician showed me the worn parts and explained everything he was doing. More

by tomlarkin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Conrad Lupardo , Andy Decarolis

Jul 30, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mastrovito Chevrolet are glad to have you as a customer.

July 24, 2026

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Employee Rating

They did finally come through and so far! We are on day three of having the car back and so far all seems ok! I have to say we’re a bit cautious so fingers crossed! Conrad, the Service Manage More

by younglady502002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick, the greeter and runner for customers and parts and whatever is needed, is a super good customer service person! Always puts a smile on your face regardless of the situation!

Jul 26, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

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