Spencer Mathews | Page 12

The dealership was nice and the staff was very helpful and pleasant. My only complaint is that masks were not worn by most people in the dealership including staff and customers. and pleasant. My only complaint is that masks were not worn by most people in the dealership including staff and customers. More

by melissamihalek1 Verified Customer Verified Customer

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We pay $489 a month for this car and already are having problems with it. When i back up, it makes a grinding noise and the mechanic says it's NORMAL. That's NOT NORMAL!!! We can't afford to lose this car. problems with it. When i back up, it makes a grinding noise and the mechanic says it's NORMAL. That's NOT NORMAL!!! We can't afford to lose this car. We just bought it. I have to go back AGAIN, to get the knobs fixed for the automatic windows. I have tried to call Kelsie to get this issue addressed and wecan never get ahold of her.. I am NOT HAPPY WITH THE GRINDING NOISE. It needs to be addressed ASAP!!!...Your mechanic won't address it. But, he can get the other issues??? This car is brand New and should NOT have any issues; whatsoever!!! PLEASE help!!! He is friendly, but won't listen to us, in regards to the grinding noise; when we back up. We refuse to pay for y'alls mistake... More

by Lisamb4269 Verified Customer Verified Customer

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Found a car I liked for a good price on their web site. Asked for the price "out the door" with all taxes and fees. One call back shortly with a good price. They were straight up in their pricing, with no Asked for the price "out the door" with all taxes and fees. One call back shortly with a good price. They were straight up in their pricing, with no significant add-on from the advertised price, except for taxes and licensing. Helped identify relevant available discounts. Efficient service in paying. Met that evening at the dealership and quickly completed the transaction with all questions answered and smartphone setup for remote access completed in less than an hour including test drive. Really like the Lincoln and extremely helpful service. Happy new owner of a Lincoln MKZ. Also loved my '02 LS. More

by Robert Verified Customer Verified Customer

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Clean waiting area. Only problem i had was my handicapped placard was missing. When i left an stopped at store. But it was turned in the next day to BMV placard was missing. When i left an stopped at store. But it was turned in the next day to BMV More

by soliver82334 Verified Customer Verified Customer

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Overall good service. Repair plan was adhered to. Price was what would be expected. I don't have anything else to say on this visit. Price was what would be expected. I don't have anything else to say on this visit. More

by rogersron Verified Customer Verified Customer

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Great Place. Got to love that Goofy Jared Haas. Mark Warner is great and Nick is well dressed. I have bought many cars there. Well Done men ! Warner is great and Nick is well dressed. I have bought many cars there. Well Done men ! More

by Chris Verified Customer Verified Customer

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They are the best. I had my truck in for service and as always I have never been let down by the Tech's and their superior knowledge they possess.. The best I've seen since I left Washington State.. Jeremy always I have never been let down by the Tech's and their superior knowledge they possess.. The best I've seen since I left Washington State.. Jeremy always takes good care of me and my F-150. When Jeremy isn't around Josh and the third member of the great team, the name escapes me, he is much, much, much younger than the previous two I referred two, is a shining up-and-comer that rounds out a winning team of stars. Spencer Mathews the grandson of Thurmond Mathews, who passed away not to long ago, Thurman was the heart and soul of Mathews Ford, I truly miss Thurman. Thurman would make a point to come over and talk with you, not like a owner of Mathews Ford but more like a family member. I know that's why we kept coming back to Mathews Ford, to purchase are vehicles. We are welcomed as a family member would be at Mathews Ford. Spencer Mathews is beginning a legacy of his own that will honor the legacy of his Grandfather, Thurman Mathews. More

by waynegibns Verified Customer Verified Customer

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Great customer service with great technicians. Although the oil change would’ve been cheaper somewhere else. Still a great dealership and will definitely be back the oil change would’ve been cheaper somewhere else. Still a great dealership and will definitely be back More

by Njpasquale Verified Customer Verified Customer

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Very good place to take your vehicle to have it checked and worked. People are friendly and polite. They check with you before they do any repairs. and worked. People are friendly and polite. They check with you before they do any repairs. More

by firestar2463 Verified Customer Verified Customer

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Best dealership i have ever been associated with . The service team very helpful and concerned about my needs. The service manager Jim Woodson is very helpful to work with and has A wealth of knowledge service team very helpful and concerned about my needs. The service manager Jim Woodson is very helpful to work with and has A wealth of knowledge More

by greyshoc Verified Customer Verified Customer

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