Excellent experience with our Sales Rep.
..until we test drove our Honda CRV. We heard an annoying loud rattling noise coming from behind the glove box. Sales Rep told us he'd have service in
..until we test drove our Honda CRV. We heard an annoying loud rattling noise coming from behind the glove box. Sales Rep told us he'd have service investigate and correct the issue. Service refused to correct the issue. Also, Back seat does not collapse. All they offered was a $25 Visa Card. Why would a reputable car dealership sell a car with these issues knowing that they run it through an inspection and test drive?
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by mendezw27
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Salas
Oct 20, 2025 -
Brandon Honda responded
Thank you for taking the time to share your experience. I’m very sorry to hear about the concerns with your CR-V and that the issue wasn’t resolved as expected. That’s not the level of quality or follow-up we strive for.
I’d like the opportunity to personally review your situation and make sure your concerns are properly addressed. Please reach out to me directly at 813-664-1234 or justin@brandonhonda.com
.
Sincerely,
Justin Jarrell
General Sales Manager
Brandon Honda
813-664-1234
justin@brandonhonda.com
Clean, large supply, nice complimentary coffee and water.
Ample staffing and people were generally very welcoming.
Ample staffing and people were generally very welcoming.
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by ali41291
Verified Customer
Verified Customer
I can’t say enough good things about my experience here!
The team went above and beyond to make sure I left with a car, even when the odds felt stacked against me. They were patient, honest, and truly cared
The team went above and beyond to make sure I left with a car, even when the odds felt stacked against me. They were patient, honest, and truly cared about finding a solution that worked for me. If you’re looking for a dealership that actually fights for you, this is the one. Thank you for making what felt impossible, possible!
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by SARAWESSON
Verified Customer
Verified Customer
Experience was great no complaints
I would recommend
Brandon Honda to any one looking for a vehicle
Brandon Honda to any one looking for a vehicle
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by cubanlink813
Verified Customer
Verified Customer
The dealer ship had a very welcoming energy and it was
easy to navigate and get answers to my questions.
easy to navigate and get answers to my questions.
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by haabdelkawi
Verified Customer
Verified Customer
Great customer service and maintenance.
Have already recommended to others. Would buy from here again.
Have already recommended to others. Would buy from here again.
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by slhamlin1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mustapha Hafez
your sales manager SOUFI, went out of his way to assist
me and deliver my SUV.
I trust this person 100 percent, an would use him again to purchase another vehicle.
me and deliver my SUV.
I trust this person 100 percent, an would use him again to purchase another vehicle.
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by KK4XED
Verified Customer
Verified Customer
Very friendly salesman, not pushy or aggressive.
Have to say one of the better sales experiences.
Have to say one of the better sales experiences.
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by mpriley2
Verified Customer
Verified Customer