Sophie Morris | Page 26

Great customer service from Sophie Morris: To Crown Acura in Clearwater FL, I am just writing to let you know that I received excellent and friendly customer service from Sophie Morris. You To Crown Acura in Clearwater FL, I am just writing to let you know that I received excellent and friendly customer service from Sophie Morris. You see, I live 88 miles away down in North Port FL and I was searching the internet and stumbled across your dealership website when I saw a car that looked good to me. It was a little Scion TC. I called and spoke to Sophie on the phone and she answered my questions. She even followed up and seemed to really care about my car searching and buying experience. I ended up buying a different vehicle from my area due to logistics and other reasons but the car Sophie was working with me on was 2nd on my list. Even though I ended up choosing the other vehicle, for my own reasons, I just wanted to let you know that Sophie was very helpful and available if I had any questions. Because of Sophie's good customer service and concern about my car shopping experience it gave me a favorable impression of your dealership even though I was working with her from long distance via email and phone. The bottom line is Sophie represented your dealership very well and I will also keep your dealership in mind for the future. I was impressed with Sophie and your website and selection of cars at a fair price due to your bottom 10% pricing system. More

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Wonderful experience Great car dealer . our sale consultant was sophie morris, she was very professional and great customer service. Will come back again for next vehicle Great car dealer . our sale consultant was sophie morris, she was very professional and great customer service. Will come back again for next vehicle . Thanks sophie!!! More

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Great Buying Experience at Crown Acura Sophie Morris was a pleasure to work with and I’d recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision an Sophie Morris was a pleasure to work with and I’d recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision and she was happy to offer advice as we went along. Sophie has a keen grasp of the technology available across Acura’s lineup and how it translates into a better driving experience. My new car was ready to be picked up more quickly than I expected and I am very happy with my purchase. More

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Smooth No Pressure Buying Experience at Acura I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealer I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealerships. We communicated via email and worked out all of the details of my new Acura ILX purchase so when I went into the dealership, I was out the door very quickly with my new car and that included the evaluation of my trade in. I highly recommend working with Sophie Morris as she was extremely knowledgeable and prompt in replying to my numerous questions including arranging financing. Thank you! More

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Excellent Service as always at Crown Acura As always my 05/14/15 service visit at Crown Acura was Excellent! I always select John Shaw as my Service Advisor. Due to my schedule demands,I apprec As always my 05/14/15 service visit at Crown Acura was Excellent! I always select John Shaw as my Service Advisor. Due to my schedule demands,I appreciate that John got me in for service on short notice. He is always professional and informative and let's me know in advance what I need and estimates how long it will take. I have bought 10 Acura's at Crown since 1988 and John Shaw is the best Service Manager I have dealt with. I am getting ready to buy another Acura soon and I look forward to continuing to work with John along with Dan Morris, Sales Mgr, and my Sales person, Sophie Morris. Sincerely, Frank Gonzales More

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3rd purchase with Crown Acura I have always been in the opinion that car dealers are a dime a dozen. That is not the case at Crown Acura. For 5 years Sophie Morris has been my sale I have always been in the opinion that car dealers are a dime a dozen. That is not the case at Crown Acura. For 5 years Sophie Morris has been my sales associate. Sophie goes over and beyond her professional obligation to make a customer feel special. Whether it is is sales or service, I always have a positive experience at Crown Acura. More

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Great Dealership and Sales Staff I've bought over 32 vehicles from many dealerships over the years and was pleasantly surprised by this one. Sophie Morris, our Sales Consultant, was t I've bought over 32 vehicles from many dealerships over the years and was pleasantly surprised by this one. Sophie Morris, our Sales Consultant, was the friendliest, most down to earth persons I've run into in the business! Her knowledge and no pressure attitude will make me come back for all my vehicles. More

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Sophie Morris at Crown Acura rocks! My lease on my 2012 TSX was up and I needed a new vehicle. I had been wanting an RDX for over a year and when the opportunity came up, I jumped on it My lease on my 2012 TSX was up and I needed a new vehicle. I had been wanting an RDX for over a year and when the opportunity came up, I jumped on it. Turned out the online deal I found was a misprint, but Sophie Morris got it done for me. In one day. Was only at the dealership for 2 hours and drove out with the SUV of my dreams! One of the best experiences in a car dealership in my lifetime! If you need a great quality vehicle at a great deal, give Sophie Morris at Crown Acura a call!! More

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First time ever new car purchase was painless! I traveled an hour to test drive the new TLX we were interested in. Sophie Morris knew the TLX's features, had the car ready when we arrived for a t I traveled an hour to test drive the new TLX we were interested in. Sophie Morris knew the TLX's features, had the car ready when we arrived for a test drive, was excellent to work with regarding trade-in/negotiations. We were very pleased with the overall experience with Crown Acura. The transaction was painless and we love our new Acura. We usually dread going into a car dealership, but our experience at Crown was exceptional. More

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The Highest Order of Car Sales and Service I have been a Crown Acura customer since 2006, and I just bought my second TSX there. My sales consultant for both purchases was SOPHIE MORRIS, my ser I have been a Crown Acura customer since 2006, and I just bought my second TSX there. My sales consultant for both purchases was SOPHIE MORRIS, my service consultant for eight years has been DAN VICTORY, and my finance consultant on the recent purchase was DANA LORE. SOPHIE MORRIS is simply one of the most amazing people I've ever met. She is attentive, responsive, kind, respectful, trustworthy, honest, and extremely hard-working and well-prepared. Sophie listens to her customers and goes way above and beyond to get you what you want very quickly and efficiently. Working with Sophie does not feel like working with a car salesperson at all; rather, it feels like your best friend is there for you and going out of her way to help. A great example is my recent TSX purchase. Earlier this year I made the mistake of going to another dealership and buying a Hyundai. My experience with the other dealership was seven months of nightmare including dishonesty, deceit, forged signatures, forgetfulness, poor service, etc. I came to Sophie to see if she could help me get out of the Hyundai and into a TSX. Sophie was sincerely outraged at my experience with the other dealership, and she instantly set to work to find me a TSX that I could afford. Within 48 hours Sophie had found me the perfect TSX--right down to my favorite color--and managed the perfect deal that was exactly what I could afford. DAN VICTORY has always been my service consultant, and he's a joy to work with. He's friendly and funny, and incredibly knowledgeable about cars, especially Acuras. Dan is always alert about my needs, and if I'm waiting during service he makes sure the mechanics get my car ready quickly. He's also not afraid to get under the hood himself. Several times he's been able to fix a problem, or offer an alternative suggestion, and save me a lot of time and money. Dan and the Crown Acura service department are in the highest order of vehicle maintenance and repair personnel. In eight years of servicing my TSX at Crown Acura, they have made exactly zero mistakes. They never mess up, they keep your car in perfect running order, and they are completely honest about what really needs to be taken care of and what can be put off. They are also very fast and courteous, and you never have to wait long. If more time-consuming maintenance is required, they quickly get you in a nice loaner with no hassle whatsoever. DANA LORE is hands down the most impressive car finance consultant I have ever dealt with. She is quick, knowledgeable, and at the same time very friendly and respectful, and a joy to chat with. By the time I walked into her office after agreeing to the sale, she had my new registration processed and printed, and my tag already transferred. She explains each form thoroughly yet efficiently, and as you go through the signatures you feel confident and comfortable about what you're signing. She is extremely well prepared, and she gets you through the deal very quickly and effortlessly. I was in and out of her office in less than thirty minutes. As for back-end products, Crown Acura will never slip them in without you knowing. Dana went through each one, described what they were, how much they cost, and how much my payment would increase if I financed them. If I said I didn't want an item, the discussion was over. Dana never pushed me on any back-end item, and completely respected my choices. If you're considering buying a car, Crown Acura is without a doubt the best. The sales and finance consultants are incredibly talented and hard-working, and the experience is effortless and enjoyable. You will feel like you are getting together with friends and family to work on a fun project. And the same goes for the service department. Even if you don't own an Acura, you cannot do better than Crown Acura for vehicle maintenance and repair. It is simply amazing how Crown Acura combines such a high level of productivity with such a high level of warmth, respect, and integrity. If you're going in to buy a car, ask for Sophie Morris and Dana Lore. If you're going in for service, ask for Dan Victory. You will never want to go anywhere else or work with anyone else again. More

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