Sonny Lam | Page 9

Excellent service. Chris Daniels Mike Lee were extremely helpful and made sure they were available while we were in the process of purchasing our new car. The whole tea Chris Daniels Mike Lee were extremely helpful and made sure they were available while we were in the process of purchasing our new car. The whole team was very professional. Great experience. Thank you! More

by ISLANDDREAMER50 Verified Customer Verified Customer

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Puente Hills Hyundai is eager to please customers and makes sure they walk away with a car and a deal that is satisfying. makes sure they walk away with a car and a deal that is satisfying. More

by JASONCHOIMA Verified Customer Verified Customer

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Robert Jefferson was very friendly and communicative and I had a great experience working with him! I had a great experience working with him! More

by KRISTYK108 Verified Customer Verified Customer

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I had an great experience with great service. Everything was a smooth and easy process. Everything was a smooth and easy process. More

by JAIMEKIM93 Verified Customer Verified Customer

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Sonny could learn a thing or two about sales strategy and customer service. It’s pretty foolish to tell a customer they are wrong when you knowingly know NOTHING about it. Sometimes it’s best to read up customer service. It’s pretty foolish to tell a customer they are wrong when you knowingly know NOTHING about it. Sometimes it’s best to read up on things before you try to make yourself out to be an expert and refusing to listen to your customers. As of Jan. 1st, used EV incentives are to be included at the time of purchase and are done while at the dealership. This $4,000 can be used as a down payment, and is not the same as the old tax credit. I tried countless times to get Sonny to listen to me, and even sent links to the IRS instructions for dealerships to enroll, and he refused to help! He said I needed to go to talk to my CPA and informed me that his dealership (Puente Hills Hyundai) would not be assisting with any tax incentives. What a fool. Don’t waste your time with this place. Their sales manager clearly needs to stop being so arrogant and learn a thing or two about customer service. More

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Excellent service. Great charisma. Since we arrive the service was excellent and looks honest thanks. Great charisma. Since we arrive the service was excellent and looks honest thanks. More

by RIVERFAJAR Verified Customer Verified Customer

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They listened to what I wanted in a car and I would recommend to others. You were my fourth Hyundai dealer. recommend to others. You were my fourth Hyundai dealer. More

by JULIENAM000 Verified Customer Verified Customer

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I already have a lot of problems with the car it's only been five weeks I've put on 120 miles already have an appointment to bring it in for three issues not really happy about it dinging my credit six tim been five weeks I've put on 120 miles already have an appointment to bring it in for three issues not really happy about it dinging my credit six times told me there was no charges extra come to find out there was no not happy with the experience at all More

by CONNIJO928 Verified Customer Verified Customer

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The transaction was very easy. I met Ray who knew all details about the car I was looking at. He worked with Sonny to get me a great deal on the car. The whole process was seamless I met Ray who knew all details about the car I was looking at. He worked with Sonny to get me a great deal on the car. The whole process was seamless and I’d be happy to buy another car from them. More

by RUDY.MARTINEZ Verified Customer Verified Customer

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The team was very accommodating and very pleasant. Additionally, they stayed after closing to complete the purchase transaction without making us feel we were being rushed. Additionally, they stayed after closing to complete the purchase transaction without making us feel we were being rushed. More

by srcapellan Verified Customer Verified Customer

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