Sonny Lam | Page 6

Any questions I had Ray was able to answer. He was professional and was willing to show me any vehicle I was interested in. He was professional and was willing to show me any vehicle I was interested in. More

by PATTIMC777 Verified Customer Verified Customer

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Terrible salesperson. Tried to rush through deal agreement and added to price agreed on. Untrustworthy Tried to rush through deal agreement and added to price agreed on. Untrustworthy More

by JAMISONLAM Verified Customer Verified Customer

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Puente Hills Hyundai always provides fast and friendly service. The service advisors do a great job of letting you know what to expect. service. The service advisors do a great job of letting you know what to expect. More

by rodb Verified Customer Verified Customer

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I always receive fast and friendly service at this location. The service advisors are always helpful. location. The service advisors are always helpful. More

by rodb Verified Customer Verified Customer

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From Junior, Sonny to Hanzal the transaction went smoothly. Hanzal went through explained the financing and I left Puente Hills Hyundai in a "new" to me Volvo XC90. Thank you too these gentlemen who smoothly. Hanzal went through explained the financing and I left Puente Hills Hyundai in a "new" to me Volvo XC90. Thank you too these gentlemen who made my experience stress-free and enjoyable. More

by LA.PETTERSON1 Verified Customer Verified Customer

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Great customer service, I think his name was Joey that helped me out and found the problem to my vehicle. helped me out and found the problem to my vehicle. More

by CARLENAGONZALES Verified Customer Verified Customer

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I came in for a standard recall repair on my 2015 Hyundai Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership SMS system and gave updates throughout the whole process. I can't imagine how annoying it must have been for him to call and submit claims back and forth to figure out all the issues with my car that were covered by my extended warranty. In the end, I had: a leak on both axles, a leak in the valve cover gasket, dirty cabin and engine air filters, carbon buildup on my entire fuel system, and an issue with my car burning oil. Jae and the rest of the service department fixed it and had my car ready in less than 4 days, along with a rental so I could get around! He was courteous and diligent throughout the whole process, and every single other person I interacted with was incredibly friendly and helpful as well. Puente Hills Hyundai puts all my "evil dealership" fears to rest -- they're not there to make a quick buck off of you, they really want to help you solve your issues. Thanks again Jae! More

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Large, clean, dealership with kind respectful staff . Almost a good amount of new cars to choose Almost a good amount of new cars to choose More

by MAHNOUSH2009 Verified Customer Verified Customer

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They did a wonderful job . I'm very satisfied. I will tell everyone I come in contact with. I'm very satisfied. I will tell everyone I come in contact with. More

by REVIVA1 Verified Customer Verified Customer

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My name is Peter H, and I had the pleasure of trading in a vehicle at Puente Hills Hyundai. Exemplary performance by all Hyundai employees I truly appreciate the team effort from Nicole on the Internet si a vehicle at Puente Hills Hyundai. Exemplary performance by all Hyundai employees I truly appreciate the team effort from Nicole on the Internet side of sales who guided me through the initial process and guaranteed my satisfaction, every step of the way, to Karim's on the floor expertise and knowledge of the vehicle (and his ability to answer multiple on the fly questions during our test drive of both vehicles), to Sonny; who truly showed his experience in deal making and lastly, but definitely not least, Larry in finance who took his time in the late evening to explain to me every detail of my contract and answered every question that I had. Having been a Honda customer previously, and not knowing how the experience would be; I can truly say that I feel welcome in the Hyundai family from the team at Puente Hills. Thank you to the whole team, I really appreciate it and I really love the car!! (2021 Hyundai Kona Ultimate Electric) More

by VoiceOfPeterHillas Verified Customer Verified Customer

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