Smerlyn Mercado
Smerlyn Mercado at Toyota of Stroudsburg

Smerlyn Mercado

Product Specialist

Toyota of Stroudsburg

1741 Paradise Trail
East Stroudsburg, PA 18301

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7 Reviews
not yet
rated

7 Reviews

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Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

7 Reviews of Smerlyn Mercado

August 25, 2023

Dealership Rating
Employee Rating

Eric was a wonderful sales rep to work with thru entire process of purchasing my new vehicle. I would recommend him to anyone that is interested in buying a Toyota at Halterman's. More

by NEPA 2023 PRIUS XLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Wilson, Sr., Nick Purpura , Jeremy Baker, Eric McNicholas, Tammy Stoshick

Aug 25, 2023

Toyota of Stroudsburg responded

NEPA 2023 PRIUS XLE, Thank you for taking the time to share your positive experience with us at Toyota of Stroudsburg. We truly appreciate your kind words about Eric and your recent buying experience. We are thrilled to know that you had a wonderful experience from start to finish. Eric is indeed an exceptional member of our team, and we're pleased that he was able to assist you in finding the perfect Toyota for your needs. We'll make sure to pass along your compliments to him – he'll be delighted to hear that his dedication to providing excellent customer service made a lasting impression. Your recommendation means a lot to us. We take pride in delivering top-notch service to all our customers, and we're pleased to hear that Eric's professionalism and assistance stood out to you. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Toyota of Stroudsburg. We look forward to serving you again and providing the same level of exceptional service that you deserve. Best regards, The Sales Team Toyota of Stroudsburg

April 18, 2023

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Employee Rating

We had an appointment at 4pm on a Saturday. Eric met us as soon as we got there and collected our information so we could test drive the vehicle. He went with us on the test drive and was ver More

by sutliff23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Purpura , Jeremy Baker, Eric Potrzuski

November 30, 2021

Dealership Rating
Employee Rating

Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand. More

by emgutierrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Freddy Maldonado, Tammy Stoshick

Dec 06, 2021

Toyota of Stroudsburg responded

We appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

July 02, 2021

Dealership Rating
Employee Rating

He was very attentive, patient, informative, and relatable. He was not the typical “pushy” salesman. I’d recommend him to anyone looking for a new Toyota. More

by heathermiszler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Matlock

Jul 08, 2021

Toyota of Stroudsburg responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 16, 2020

Dealership Rating
Employee Rating

The salesman that assisted us was more then we could ever ask for.Nothing but patience & excellent service.I hope we can continue doing business together. More

by wsuluki
Recommend Dealer
Yes

September 20, 2019

Dealership Rating
Employee Rating

Was magical!! Smerlyn and Ganesh went above and beyond! Friendly, accommodating and enthusiastic. I felt like I was served! They turned nothing into something sp More

by Winck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2019

Dealership Rating
Employee Rating

Great place to buy a car! From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mi More

by ALo312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Betsy Botsko, BowTie Mike, Tammy Stoshick

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