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Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 3

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Shianne Gardner

December 02, 2025

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Employee Rating

I brought my company truck to get the transmission oil changed in it. It took a little bit longer than it should have because you guys were out of the transmission fluid, but that had nothing to do with t More

by John.hughes0
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Dec 03, 2025

Walt Massey Chevrolet Hattiesburg responded

Glad to hear the service itself went well, even with the delay on the transmission fluid. We appreciate your patience and understanding — and we’re thankful you chose to bring your company truck to us.

November 24, 2025

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Employee Rating

Excellent Service! 2024 Chevy 3500 needed- Brakes, Oil Change, Fuel Filter Change and the Tires Rotated. Called at 9:00, in by 9:30, out by 3:00, same day! More

by Tommy4kd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, Gifford Clary, Joshua Sutton, Elijah Quinn, James Foley , Parts- Louis

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Nov 25, 2025

Walt Massey Chevrolet Hattiesburg responded

Glad to hear everything was handled so efficiently. Same-day turnaround on that amount of work is something the team will be proud of. We appreciate you trusting us with your 3500 and look forward to helping again whenever you need us.

November 17, 2025

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All the people here are so nice and are very helpful. I will always use them for all of my car needs . More

by sarahester1206
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Workmanship
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Recommend Dealer
Yes
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Nov 21, 2025

Walt Massey Chevrolet Hattiesburg responded

Great to hear the team has been so helpful. The consistency you described means a lot, and we appreciate you trusting us with all your vehicle needs. Looking forward to seeing you next time.

November 14, 2025

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Employee Rating

Shianne is very thoughtful, kind and considerate of customers. She knows her job and takes great care of customers. More

by LGHILL1974
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, James Foley

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Nov 17, 2025

Walt Massey Chevrolet Hattiesburg responded

Great to hear Shianne made such a strong impression. Her thoughtfulness and care really shine through, and she takes pride in knowing her job and looking out for customers. Thanks for sharing your experience!

November 04, 2025

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Employee Rating

Great service Car was picked up and dropped back off in a timely manner Job well done More

by angle22
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Nov 10, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear everything was handled quickly and conveniently! It’s great knowing you were pleased with the service and turnaround time.

November 03, 2025

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Employee Rating

The staff was very kind and helpful. They kept me informed about the progress of my vehicle. Enjoyed the service. More

by larryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Kubicki, Patricia Fowler, Cassie Moody, Gifford Clary, Trey Pittman, Joshua Sutton, Elijah Quinn, James Foley

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Nov 10, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear our team kept you updated and made your visit enjoyable! Thanks for sharing your experience with us.

November 02, 2025

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Employee Rating

Excellent The staff was courteous, service was prompt and waiting area was clean and comfortable More

by Janottaf
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Nov 10, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear you had an excellent visit! It’s great knowing our team’s courtesy, prompt service, and comfortable waiting area made a positive impression.

October 26, 2025

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My previous service was great but last time it wasn’t so pleasant, but hopefully if I come back it resumes back to normal More

by dpittman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate your honesty and the chance to improve. We’re sorry your last visit didn’t meet expectations, but we’re confident your next experience will reflect the great service you’ve come to expect from us.

Oct 28, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate your honesty and the chance to improve. We’re sorry your last visit didn’t meet expectations, but we’re confident your next experience will reflect the great service you’ve come to expect from us.

October 24, 2025

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MY experience was as satisfactory as I could have asked for. From making the appointment, to being kept informed a out progress, to the finished process. Altogether, a positive experience. More

by Erastus
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re so glad to hear everything went smoothly from start to finish. Our team works hard to keep you informed and make the entire process easy and positive. Thanks for sharing your experience!

October 20, 2025

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Employee Rating

Outstanding service, fast and quality work! I will definitely be coming back for any work on my vehicle. More

by Joefarabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re thrilled to hear that! Our team takes pride in providing fast, high-quality service, and it’s great to know you’ll be coming back. We look forward to seeing you next time!

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