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Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 11

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Shianne Gardner

September 29, 2025

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Employee Rating

Everyone was real nice. Just took longer than expected to have my service completed. Very pleased. More

by dpgreen53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad you were pleased with the service and appreciate your patience with the extra time. Thank you for sharing your feedback!

September 29, 2025

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Employee Rating

I needed new tires on my car. Unfortunately they did not have them in stock. But Shianne ordered them that morning and they were still able to get my vehicle serviced same day. Gr More

by brodgers44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad Shianne was able to get your tires ordered and installed the same day! It’s great to hear the team worked together to keep you taken care of.

September 26, 2025

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Employee Rating

Great attitudes and super fast service . Everyone was great. Service departs at dealerships usually take forever . Thanks for the the great service . More

by JAMESCLARK.1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, Gifford Clary, Trey Pittman

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Sep 30, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team’s positive attitude and quick service stood out to you! Thank you for trusting us with your vehicle.

September 19, 2025

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Employee Rating

Good friendly service very helpful and let’s u know updates on ur cars servive More

by Risandusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team kept you updated and made the service process friendly and helpful. We appreciate your feedback and look forward to helping again!

September 17, 2025

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#Customer Service is great. Just wish that the mechanic’s would take more pride in their work. More

by galandred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate your feedback and are glad you’ve experienced great customer service. We’ll share your comments with our team as we’re always working to improve and ensure every part of the experience meets your expectations.

September 13, 2025

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Employee Rating

Overall good. Comfortable waiting area. Shianne was excellent, but you had a couple fellas shooting the breeze with a few customers waiting. More

by douglas.masterson
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Print
Sep 15, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad you found the waiting area comfortable and that Shianne took great care of you. We appreciate your feedback on the atmosphere and will use it to make sure every visit feels as smooth as possible.

September 11, 2025

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Employee Rating

They do great service and always sat down and explained what they found during the inspection and what each item cost More

by Banky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler

Print
Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team takes the time to explain inspections and costs clearly. Providing transparency and quality service is always our goal!

September 10, 2025

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Employee Rating

The Hattiesburg crew was really helpful and Cassidy was great. I would recommend them 9 out of 10. More

by caseyprine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler , Cassidy was great

Print
Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear the Hattiesburg team took great care of you and that Cassidy made such a positive impression. Thank you for the recommendation!

September 06, 2025

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Employee Rating

Great service and help. Wait time very low. Every body very polite and informative. Thanks. More

by hiltong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler

Print
Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to know your visit was quick, polite, and informative. Thank you for sharing your experience—we appreciate your kind words!

September 05, 2025

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Employee Rating

Awesome communication, so polite and respectful. Quick to do work and complete in a timely manner. I was real pleased with everything. More

by acreeljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear you had such a positive experience! Great communication and timely service are what we strive for, and it’s wonderful to know we delivered for you.

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