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Shermica Malcolm
Shermica Malcolm | Page 9
Sales Manager
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
199 Reviews
Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .
Read moreDealership Experience
12 yrs, 5 mos
Industry Experience
28 yrs, 5 mos
Specialties & Trainings
Management
Sales
Employee Video
199 Reviews
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199 Reviews of Shermica Malcolm
September 22, 2022
An amazing experience from start to finish. Shermica handled everything super professionally and help me find the car of my dreams and was super attentive the whole process. I never felt taken Shermica handled everything super professionally and help me find the car of my dreams and was super attentive the whole process. I never felt taken advantage of with this being my first time buying a car. A wonderful experience, I'll be sending everyone Shermica's way to purchase a car. Honestly, if I could give them 10 stars I would. More
by AAMANISANAA0607
Verified CustomerOther Employees Tagged: Kesha Sears
September 04, 2022
T h e s e r v i c e w a s fast & efficient. More
by crdice
Other Employees Tagged: Frank Hussain, Andy Zollinger, Al Toussaint, Margie Bonel, Celine Zollinger
August 29, 2022
Everyone is super friendly and Chis Williams always makes sure I get the best deals! sure I get the best deals! More
by derosetteharrison
Other Employees Tagged: Chris Williams
August 16, 2022
Came in July 27th, 2022 for state inspection. Inspection failed as front and back brakes and rotors had to be replaced. Mind you I came in May 19th, 2022 expressing concerns with my breaking syst Inspection failed as front and back brakes and rotors had to be replaced. Mind you I came in May 19th, 2022 expressing concerns with my breaking system. Was told then that the brakes and rotors were good and that my vehicle had a recall on a brake pump. The pump was supposedly replaced. Service advisor from my July appointment did not follow through as promised. Had to leave car at dealership as the parts were not available and was told vehicle would be ready July 28th. Advised that I am a flight attendant I would be out of town July 28th-30th and can pick up the vehicle Sunday, July 31st. Advisor said he would call on the 28th to collect payment and vehicle would be left out front and keys would be left with sales as the service dept would closed. Came to pick up my car and waited an hour because keys was not left with sales and my car had to be looked for. Poor service, corrupted dealership. More
by fit2flynyc
Other Employees Tagged: William Baumgardner
August 15, 2022
The wait was very long. The finance department definatley did not give you options when it come to choosing financing. They definately push you to use Toyota. The service wa The finance department definatley did not give you options when it come to choosing financing. They definately push you to use Toyota. The service was overall poor for the exception of keasha peirce..but everyone was chatty and socializing..Again they need to reevaluate the finance department and stop robbing or misleading g costumers and work on a better deals not what's going to fatten their pockets. More
by RANIQUEBLAKE
Other Employees Tagged: Kesha Sears
August 10, 2022
No customer service When i went for paying cashier is not willing to guide me where is my bill.so i am looking here and there.no body is there to discuss the problem.every body is on the phone.unfornitly not willing to guide me where is my bill.so i am looking here and there.no body is there to discuss the problem.every body is on the phone.unfornitly i wnt to other dealership discuss my problem they satisfied me More
by Sardar19quee
Other Employees Tagged: Andy Zollinger, Akin Dixon
August 03, 2022
I’m very happy I chose this dealership , every body is very friendly and they always make sure you feel comfortable. very friendly and they always make sure you feel comfortable. More
by Rox50300
Other Employees Tagged: Erinson Duran
August 02, 2022
I cannot say enough about Shermica! She is an amazing, caring , sincere, honest phenomenal person! This is the 3rd car I have gotten from Toyota. I have also sent family and friends to She is an amazing, caring , sincere, honest phenomenal person! This is the 3rd car I have gotten from Toyota. I have also sent family and friends to her because she makes sure she takes care of her clients!! 😇 My 2004 Toyota Rav is still going strong and my grandauhter drives it now to college! Thank you- Pam More
by dovefire333
Other Employees Tagged: Basil Rabie, Jennifer- Finance
July 27, 2022
Everyone was so kind and helpful. My experience exceeded due to the excellent customer care from Shermica and keisha. Everything was done in a good time manner as well. My experience exceeded due to the excellent customer care from Shermica and keisha. Everything was done in a good time manner as well. More
by STEPHYHASSEN
Other Employees Tagged: Kesha Sears
May 21, 2022
I like this dealership so much I brought my neighbor in with for my service call who was looking for a 4 Runner. I have brought others to this dealership as well as recommend this dealer with others. with for my service call who was looking for a 4 Runner. I have brought others to this dealership as well as recommend this dealer with others. More
by rhcnut
Other Employees Tagged: Frank Hussain, Celine Zollinger , Basil Rabie
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