Dealer Reviews
Cars for Sale
Dealer Log In
Shea Reyes
Shea Reyes | Page 6
Sales Associate
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
85 Reviews
Hello, my name is Shea Reyes and I have over ten years of experience in sales and have a passion for customer service. I came to work for Luther White Bear Subaru because I can confidently stand behind this incredible brand as well as a dealership that treats people like family. When you buy a vehicle from a Luther dealership the relationship doesn't stop after you drive off the lot. We pride ourselves on taking care of our customers through the entire ownership of your vehicle. Subaru offers best in class vehicles, and a clear vision around safety, reliability, and a "go anywhere spirit". Subaru's commitment to not only producing some of the best cars on the road but also to giving back and supporting many local charities and being environmentally conscious made it a no brainer for me for who to work for. The best part of my job is getting to see satisfied customers. Come by and see for yourself why I love Subaru and all they have to offer you for your next vehicle purchase!
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
85 Reviews of Shea Reyes
November 29, 2020
From the beginning to purchase to tutorials, my experience was highly positive. The salesman - Shea - was professional throughout, never pushing for a sale, but giving me the information I desired. experience was highly positive. The salesman - Shea - was professional throughout, never pushing for a sale, but giving me the information I desired. These acts by staff and the car itself sold me. I'm pleased with the whole experience More
by tedbowman71
Verified CustomerOther Employees Tagged: Matt Kritzeck
August 24, 2020
Everyone was very helpful and with the pandemic in play they were very aware of social distances and everyone wore masks. My son also bought a Subaru from Shea and was impressed with his knowledge of all they were very aware of social distances and everyone wore masks. My son also bought a Subaru from Shea and was impressed with his knowledge of all lines. Would recommend the dealership and Shea for sure. Love my car. More
by shelley.meskimen
August 22, 2020
I am still waiting for the breakout of the numbers of my lease amount - since that was such a difficult experience and I was treated if I would not understand the numbers - I am only left with disappointmen lease amount - since that was such a difficult experience and I was treated if I would not understand the numbers - I am only left with disappointment and the feeling i was taken somewhat advantage of in that process. More
by myrna0
Other Employees Tagged: there were two people in finance not listed
August 01, 2020
I purchased my first new 1998 Subaru Outback and now I got new 2020 Outback from White Bear Subaru Mn. I am happy with their service. got new 2020 Outback from White Bear Subaru Mn. I am happy with their service. More
by Punjabhaib
Other Employees Tagged: Peter Yang, Ue Vang , Ahmed Deeb
July 29, 2020
The facility was very nice and conveniently located. Our sales guy did a great job explaining the different options we could get with the Ascent models. He listened to us and understood what we were hoping sales guy did a great job explaining the different options we could get with the Ascent models. He listened to us and understood what we were hoping to buy. He was courteous and friendly. The finance guy was also very knowledgeable and the process went fine. However the sales pitch on the extended warranty products went on too long and added unnecessary time to the process. This seems to be the new normal as we encountered this same situation when purchasing another car. Due to Covid 19 concerns the salesman was not able to sit in the car with us and show us the instrumentation etc. It would have been helpful if there would have been a video we could have watched to learn some of the main operations. Although he did tell us we can call him with questions. More
by madron53
Other Employees Tagged: Kevin Shafer
July 10, 2020
Everyone at the dealership was very nice and helped me find the car and trim of crosstrek I wanted. I would recommend them to a friend or family member. find the car and trim of crosstrek I wanted. I would recommend them to a friend or family member. More
by alexryan99
Other Employees Tagged: Ahmed Deeb
July 06, 2020
Love my car...can not say the same for the follow up and response from salesman. First, I left him two messages and no return call. I then saw him when I got my license plates, explained about calls and he response from salesman. First, I left him two messages and no return call. I then saw him when I got my license plates, explained about calls and he said he never got them and to e mail him. I then get an e mail from him telling me it’s time to trade in my 2020 Outback. I respond back, by e mail, my car is two weeks old and I never got the gas coupon card in the mail...no response back. This is my second lease with your dealership, so I know your follow up and follow through is better. More
by AMYEBBESEN
July 01, 2020
Great and truthful sales experience I had a great experience at this dealership. All staff were patient with all my questions and answered them honestly. I would recommend to family an I had a great experience at this dealership. All staff were patient with all my questions and answered them honestly. I would recommend to family and friends. More
by michellealexander10
Other Employees Tagged: Ahmed Deeb
June 30, 2020
Disappointing I went to the dealer to look into trading in my 2017 lease as I was being contacted repeatedly about the great deals they had to offer. I had a good I went to the dealer to look into trading in my 2017 lease as I was being contacted repeatedly about the great deals they had to offer. I had a good experience originally in 2017 and I wasn’t considering any vehicle other than another Subaru. My leased car had only 18,000 miles on it and was in very good condition, although there was a scratch on the side of the vehicle. Shea told me that they would’t give me any equity in the vehicle and that it was in “fair” condition, and that he was actually doing me a favor by just taking it back. This was after I had made an appointment with him and had been made to wait twice - once to test drive and once while he helped other customers while we sat waiting at his desk. Then when he finally came back, he didn’t provide any price on the vehicle or information other than it would cost me $399 to lease a Forester. When I questioned him he said ‘you’re moving up from a smaller vehicle and you’ll have to pay more’. Up until that point I had been frustrated with the experience and so it was a no-brainer to walk out. In hindsight - I’m glad I did. I ended up purchasing from Buerkle across the street who were more than happy to take in my lease and work with me. I ended up with a much better vehicle and was able to purchase it at a lower monthly price than what Subaru was offering for a lease price. More
by tracyj65
