Shayan Kazmi | Page 2

I had nothing but the best car purchasing experience ever. I worked with Shayan, who was incredible! He was patient, respectful, and as accommodating as possible as he allowed me to work out most of t ever. I worked with Shayan, who was incredible! He was patient, respectful, and as accommodating as possible as he allowed me to work out most of the details of my car trade-in and new purchase over the phone (so I wouldn't have to drive for an hour to get there to hash out all the details.) The auto mall is very big, clean, and professional-looking. I never felt any pressure from Shay to purchase the car while I was there. Everyone was very friendly and made the experience and process incredibly smooth and organized. I would definitely recommend buying from this location (especially working with Shay!) More

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Everything went great ! Shay and Jamil were fantastic Thank you BAM for great service again Shay and Jamil were fantastic Thank you BAM for great service again More

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Fantastic Experience 3rd car in a row. Bical Auto Mall dont miss. Thanks to Shay Kazmi for an amazing easy going experience. ⭐⭐⭐⭐⭐ Bical Auto Mall dont miss. Thanks to Shay Kazmi for an amazing easy going experience. ⭐⭐⭐⭐⭐ More

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Thank you Shay and Jamil for your assistance. Got my 3rd car from Bical Auto Mall. 5 stars Got my 3rd car from Bical Auto Mall. 5 stars More

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Shay is very knowledgeable , Jamil looked out for me. Amazing dealership. Loving my 2022 Chevy Silverado Trail Boss Amazing dealership. Loving my 2022 Chevy Silverado Trail Boss More

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Incredible experience overall! Shay at Bical Auto Mall made purchasing a vehicle out of state super easy. Megan in finance and Used Car Manager Pete were both incredibly helpful as Shay at Bical Auto Mall made purchasing a vehicle out of state super easy. Megan in finance and Used Car Manager Pete were both incredibly helpful as well. I know that I would not have found a better deal anywhere in Wisconsin, or any other state for that matter. I highly recommend this dealership to anyone, and I hope to be a returning customer one day. Thanks again, Bical Auto Mall team! More

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Excellence service and after loosing my first car to Ida the team called me and pulled a car off the floor they knew I would like. 12 hours later I came with the check and the deal was done the team called me and pulled a car off the floor they knew I would like. 12 hours later I came with the check and the deal was done More

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Made it pleasant & easy the buying process. No pressure stright foward like working with one big family. Couldn't be much happier with everyone who help close the deal...thx's Bi Cal Auto Mall stright foward like working with one big family. Couldn't be much happier with everyone who help close the deal...thx's Bi Cal Auto Mall More

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One of the worst car buying experiences I have had in many years of purchasing cars. Salesman Shay and Manager Rob will promise anything to make a sale. Once the dealership has your money, they will no many years of purchasing cars. Salesman Shay and Manager Rob will promise anything to make a sale. Once the dealership has your money, they will not live up to their promises and will not respond to calls, emails or texts. These are the types of guys that cause the "dishonest anything to make a sale" car salesman stereotype to live on. If you buy from this dealership, get every last detail in writing, maybe then they will honor their part of the deal... or not. Followed up with Chevrolet Customer Service and unfortunately they say that items agreed upon between the dealer and customer is between those two parties and they will not and cannot intervene. Knowing this, Bical Automall took advantage of the situation. More

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Excellent Buying Experience Saw a 2017 Cadillac CT6 on one of the online car trader sites and sent an email inquiring about it. The very next morning Charlie from Bical called me Saw a 2017 Cadillac CT6 on one of the online car trader sites and sent an email inquiring about it. The very next morning Charlie from Bical called me to schedule a test drive appointment that afternoon. Shayan and Charlie worked a great deal for me, being flexible and negotiable on my trade in and purchase, and I drove my new used Caddy home that evening! They even bought me lunch because things were taking a bit of time to put in order! That's service! The car came with only 1 key fob and they promised me a second, brand new one, which was delivered yesterday to me. They also got me a new owners manual, and rebalanced the tires after I asked them to. No comparison to other dealers who were not interested in doing business with me for some unknown reason, I feel that I got a really good deal on this beautiful car. All in all, a good experience and good feeling to know that there are some people that actually do what they say they will do, Thanks guys Andy More

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