Shawn Smail | Page 3

All men were very knowledgeable, professional as well as personable with my interaction with each individual. Shawn being relatively new to the field conducted himself like a seasoned professional. He knew personable with my interaction with each individual. Shawn being relatively new to the field conducted himself like a seasoned professional. He knew the product and described it well and demonstrated it and all its complicated features so that I would understand how to use each feature of the vehicle with ease. I left the dealership with a great vehicle and a great sense of satisfaction knowing that I have a great team standing behind me as well as with me to help with anything I may need in the future. I will recommend Cochran to all my friends and family. Thanks so much for a great experience. WT Wolfe More

Print

Shawn was great -- he didn't come on too strong but was very knowledgable. We weren't even planning on buying that day, rather doing research. He got us a deal much better than we expected and we didn't ha very knowledgable. We weren't even planning on buying that day, rather doing research. He got us a deal much better than we expected and we didn't have to sit at the dealership all day; that was great because we has our children with us. More

Print

I was not planning to buy a car, only to look and get a price for comparison, but, I found the sales person to be very helpful, he was very straight forward, and helped me to get to a deal that was exactly price for comparison, but, I found the sales person to be very helpful, he was very straight forward, and helped me to get to a deal that was exactly what I was looking for. Because the new car was at another dealer's lot and the snow, it took most of the day to trade cars and complete the purchase, but, Shawn was very helpful and supportive. Thanks! More

Print

Very friendly and informative salesman. Excellent knowledge of the vehicle I was interested in. Answered all my questions and told me he was available should I need him after I had the vehicle for a knowledge of the vehicle I was interested in. Answered all my questions and told me he was available should I need him after I had the vehicle for a time. The processing of the paperwork was quick and efficient. More

Print

Everyone at Cochran was very friendly and patient. I went there just to look as I like the GMC Terrains and was going to visit some Ford, Hyundai, Kia, Chevy dealers taht sold similar SUV's....I never l went there just to look as I like the GMC Terrains and was going to visit some Ford, Hyundai, Kia, Chevy dealers taht sold similar SUV's....I never left Cochran and purchased a new vehicle. More

Print

Of the three people I mentioned above they all went above and beyond meeting my expectations for being a first time buyer at your dealership. Especially Shawn Smail my salesperson he couldn't have done above and beyond meeting my expectations for being a first time buyer at your dealership. Especially Shawn Smail my salesperson he couldn't have done more to meet my needs. He was open and forthcoming with any information that I asked for as we'll as being readily available to take my phone calls even when it was his day off!!!!!!!!! Wow you can't ask for much more than that for someone that wants to gain your business trust and confidence can you? Older people are very loyal I had been with the same dealer for over 25 years to get me to change I think it is fairly obvious that a great job was done by all.!!!!!!!! More

Print

I purchased a vehicle at Cochran Subaru in 2009. My husband and I were looking for a vehicle with a towing package, so when went to Cochran GMC to look at the Canyon. We test drove a Sierra as well and husband and I were looking for a vehicle with a towing package, so when went to Cochran GMC to look at the Canyon. We test drove a Sierra as well and felt that it would do the job better than a smaller truck. We got a GREAT deal on the Sierra and Shawn went above and beyond to make sure that we were again, satisfied Cochran customers. Thanks Shawn and the #1 Cochran Team! More

Print

Very satisfied with the overall experience. Shawn and Paul were very helpful. JT was fantastic. Love my new car! I went to Cochran because they are a Monroeville Chamber member and Dirk is on the board Paul were very helpful. JT was fantastic. Love my new car! I went to Cochran because they are a Monroeville Chamber member and Dirk is on the board of directors. More

Print

I had the best experience at this dealership. I would reccomend this dealership to my friends and family. I will buy another vehicle from.this dealership. reccomend this dealership to my friends and family. I will buy another vehicle from.this dealership. More

Print