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Shawn Richter
301 Reviews
301 Reviews of Shawn Richter
October 15, 2020
I wanted to thank Lance for making sure my car was looked at and repaired as necessary. This was a process for me with numerous trips for same issue needless to say I was not happy. After calls and message at and repaired as necessary. This was a process for me with numerous trips for same issue needless to say I was not happy. After calls and messages were left for a manager who didn't return them, I finally got a call from Roy Lacey who put me in touch with Lance and Shawn and my vehicle was repaired. I had an amazing experience with my initial purchase and I love the car I bought and the service I most recently received was great. I will come back to Rapids Honda for my next vehicle purchase. I WILL STILL RECOMMEND TO OTHERS, BUT I WILL URGE THEM TO PURCHASE NEW SINCE USED CAR MANAGER ISN'T EASY TO WORK WITH. More
by asunta.howell
Other Employees Tagged: Roy Lacey, Lance (Service)
October 15, 2020
Rapids Honda is responsive, great service and easy to work with. I need a car for work and the manager provided me with a complimentary rental car when I had to leave my car for 5 hours for routine main work with. I need a car for work and the manager provided me with a complimentary rental car when I had to leave my car for 5 hours for routine maintenance. More
by llbuchal
Verified CustomerOctober 14, 2020
First oil change , tire rotation and recalls all done in one visit! Fast and friendly service. My Awesome sales Pal, Kristina, helped me pass the time-Thank you! one visit! Fast and friendly service. My Awesome sales Pal, Kristina, helped me pass the time-Thank you! More
by MG
Other Employees Tagged: Kristina Andriyesh
October 09, 2020
The service is what I have come to expect from the Honda dealerships over the years. Rapids Honda has continued this high level quality to which I have become accustomed. dealerships over the years. Rapids Honda has continued this high level quality to which I have become accustomed. More
by janjimhart
October 01, 2020
Shawn provided outstanding service. He kept me informed on the status of the repairs. He promised the car would be done by the end of the day and then delivered it early. I had a great experience at Rapids on the status of the repairs. He promised the car would be done by the end of the day and then delivered it early. I had a great experience at Rapids Honda. More
by defalkner
October 01, 2020
Shawn was a rockstar as per usual! Went in for an oil change and tranny flush. He said it would be about and hour and a half but it was done in less than an hour! He also got me a coupon to save me some change and tranny flush. He said it would be about and hour and a half but it was done in less than an hour! He also got me a coupon to save me some money! More
by mattploof
September 29, 2020
The entire team is very courteous, professional, and listens to you. They communicate in a timely manner and are very efficient! Recommended for services rendered! listens to you. They communicate in a timely manner and are very efficient! Recommended for services rendered! More
by searayinrob
Other Employees Tagged: Chad Zastrow , Sara Snyder, Roger Thomas
September 28, 2020
Great service! I was able to schedule my appointment quickly. The parts needed were in stock. Staff were very friendly and helpful, and the service was efficient. The waiting area was comfortable. quickly. The parts needed were in stock. Staff were very friendly and helpful, and the service was efficient. The waiting area was comfortable. More
by LoveMyHonda
