Shawn Nagle | Page 56

Good service, helpful and professional service rep. Bought a 2018 Jeep Wrangler JL sport s. In a rare case the upper aluminum coolant pipe got a pinhole leak late in the evening. I contacted the service Bought a 2018 Jeep Wrangler JL sport s. In a rare case the upper aluminum coolant pipe got a pinhole leak late in the evening. I contacted the service department immediately and they were able to get me in as soon as possible (7am the next business day). Unfortunately for me the part had still been in production so the service department did not have this specific part nor did any nearby dealers. Shawn, my service rep was very helpful and arranged to get me into a loaner vehicle right away. Shawn kept open line of communication the entire time my vehicle was being serviced and provided an accurate ETA for parts and repair. In fact, my vehicle was available to be much sooner than the initial ETA that was provided and I could not be happier except if this had not happened at all HAHAHA. Overall great experience with Shawn and the JL is back to being excellent like jeeps do. It never happened! #JEEPWAVE! More

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First time back in 4 years after bad experience with former Shawn was superb and eager to please, since he was aware of my previous bad experience. Will return for service in the future.. very pleased.. Shawn was superb and eager to please, since he was aware of my previous bad experience. Will return for service in the future.. very pleased.. More

by mikkinewp Verified Customer Verified Customer

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Awesome Customer Service @ Central, Norwood Shawn was easy to work with at Central JEEP. I was at service center as I had a recall on my Jeep Grand Cherokee, I walked in to get my car fixed and Shawn was easy to work with at Central JEEP. I was at service center as I had a recall on my Jeep Grand Cherokee, I walked in to get my car fixed and Shawn just got it done less than an hour. I would greatly recommend this place for getting your car serviced. More

by raghavachaitanya Verified Customer Verified Customer

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Warranty service repair - 2014 Fiat 500L engine starter Had to have vehicle towed in with no start condition. They were able to squeeze me into an already very busy schedule and diagnose and repair ASAP. Had to have vehicle towed in with no start condition. They were able to squeeze me into an already very busy schedule and diagnose and repair ASAP. Shawn Nagle the service advisor as always was great, and car has started great ever since, thanks Central ! Stefan Ventura More

by seventura80 Verified Customer Verified Customer

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Great service! Thanks for the friendly, efficient, and excellent service!! I love my Jeep and trust this great dealership with its care! I will always bring my Jee Thanks for the friendly, efficient, and excellent service!! I love my Jeep and trust this great dealership with its care! I will always bring my Jeep here for service and feel safe and confident on the road in all weather conditions!! More

by bwaterhouse Verified Customer Verified Customer

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Recall Service I took my 2014 Jeep Grand Cherokee in for manufacturer recall service and had a great experience. I was surprised and impressed by the courtesy, profe I took my 2014 Jeep Grand Cherokee in for manufacturer recall service and had a great experience. I was surprised and impressed by the courtesy, professionalism and friendliness of the staff. The shuttle service was prompt, the work was completed earlier than promised and they had me on my way quickly. I'd definitely recommend to others. More

by jgrant44 Verified Customer Verified Customer

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Excelente service. Superior service and customer satisfaction. David was great, he and Shawn kept me with updates every day. Keep up with the fantastic work you guys do Superior service and customer satisfaction. David was great, he and Shawn kept me with updates every day. Keep up with the fantastic work you guys do. Pedro Lafont More

by pedro_lafont Verified Customer Verified Customer

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electronic keys had failed. They reprogrammed them quickly and I was out of there in less than one hour with a cost under $100. highly professional and very friend.ly. They reprogrammed them quickly and I was out of there in less than one hour with a cost under $100. highly professional and very friend.ly. More

by gbig Verified Customer Verified Customer

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Great Service Shawn was very helpful. Drop off was fast and easy and he notified me as soon as the car was ready to be picked up. Shawn was very helpful. Drop off was fast and easy and he notified me as soon as the car was ready to be picked up. More

by Jim24 Verified Customer Verified Customer

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Great experience From start to finish the whole process was extremely smooth. Katie (who was very helpful) booked my appointment over the phone and Shawn took care of From start to finish the whole process was extremely smooth. Katie (who was very helpful) booked my appointment over the phone and Shawn took care of me as soon as I arrived. Even my salesman Tony greeted me and asked me if I needed anything. Great experience overall. Thanks again Jeep!! 👍👍 More

by israel.timberlake Verified Customer Verified Customer

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