Shawn Knox
Shawn Knox at #1 Cochran Subaru Monroeville

Shawn Knox | Page 9

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.8
132 Reviews

Shawn Knox is a Service Advisor for our Monroeville Subaru location. The Murrysville-native has worked in the automotive industry since 2010. He's been a part of the #1 Cochran team since September 2014. What he enjoys most about his job is helping customers and making sure that they have reliable vehicles. He enjoys eating and snowboarding inn his spare time.

4.8

132 Reviews

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Dealership Experience

12 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

132 Reviews of Shawn Knox

May 31, 2025

Dealership Rating
Employee Rating

Always a pleasure to have my vehicle serviced at Cochran. The team is friendly and informative. The wait times are never excessive. More

by orourkesa
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyne Brooks

Jun 03, 2025

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We value your continued loyalty, and look forward to serving you again.

May 30, 2025

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Service was great! I arrived early way early and they got my car inspected earlier than I expected. Lounge is great for working too. More

by bawilson
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Recommend Dealer
Yes
Jun 03, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help get you back on the road! We hope to see you again.

May 28, 2025

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Employee Rating

Kind Service Reps and they care about their customers. They gave me a loaner vehicle as well More

by mccannt
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if you need anything else. We hope to see you again!

May 27, 2025

Dealership Rating
Employee Rating

Thanks for taking care of me on a quick oil change and you get me out quickly More

by jenglish0418
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Robert Carter

May 27, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road- please let us know if you need anything else!

May 16, 2025

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Service was easy to schedule and met my preferred timing. The service was exceptional and kept me appraised during the work. Cost was as expected and service manager saved me money where possible More

by arsnyder
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We're happy to help. We hope for the opportunity to work with you again!

May 11, 2025

Dealership Rating
Employee Rating

Great service. Knowledgeable staff. Genuine Subaru parts installed with expertise. Easy scheduling. Easy pickup. Excellent More

by Pcakesdad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 11, 2025

#1 Cochran Subaru Monroeville responded

Thank you for choosing to work with us! We hope to see you again.

May 10, 2025

Dealership Rating
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Great service team and great customer service. Eric was very helpful and communication was very good! More

by yonskee
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

May 08, 2025

Dealership Rating
Employee Rating

Friendly people but 120 for wipers is a lot in my honest opinion in today's economy More

by e.smomi1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 10, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We strive for competitive pricing, and will share your comments with our upper management team. We hope for the opportunity to work with you again!

May 05, 2025

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Employee Rating

I’m always impressed with how easy it is to make an appointment. They keep me updated and do quality work. More

by Plum Outback
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help keep you running smoothly! Thank you for choosing us- we look forward to seeing you again.

May 04, 2025

Dealership Rating
Employee Rating

They did the service I asked them to in a reasonable amount of time. The waiting room was nice. More

by Ksurra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Carter

May 10, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

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