Shaun Mathis | Page 7

I purchased a 2021 Lexus RX 350L at Lexus of Sarasota, and I couldn't be more pleased with the experience. After finding the vehicle online and reaching out via their website, Ana Lima, my sales associate and I couldn't be more pleased with the experience. After finding the vehicle online and reaching out via their website, Ana Lima, my sales associate, took over and made the entire process smooth and stress-free. She was knowledgeable, attentive, and answered all my questions with patience and expertise. Ana made sure everything went seamlessly from start to finish. I highly recommend Ana Lima and Lexus of Sarasota to anyone in the market for a new car. The level of customer service I received was truly outstanding! More

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Everyone there was polite and friendly. Made the process of buying a car easy and hassle free. Over all a pleasant experience. Class operation. Made the process of buying a car easy and hassle free. Over all a pleasant experience. Class operation. More

by LCCSKATER Verified Customer Verified Customer

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The staff is friendly and professional. They created a buying experience that was first class. I will refer to his dealership to anyone looking to purchase a Lexus. They created a buying experience that was first class. I will refer to his dealership to anyone looking to purchase a Lexus. More

by tyemers1 Verified Customer Verified Customer

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Austin and Shawn were great and I left being a satisfied customer. They were very helpful, kind, and most importantly patient. I would highly recommend them to anyone in need of a vehicle! Great service guy customer. They were very helpful, kind, and most importantly patient. I would highly recommend them to anyone in need of a vehicle! Great service guys. More

by MAQUELARIDLEY Verified Customer Verified Customer

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Overall, we had a very pleasant experience with purchasing our first Lexus. Austin was very patient and kind to us and answered all of our questions. purchasing our first Lexus. Austin was very patient and kind to us and answered all of our questions. More

by jawsjt57 Verified Customer Verified Customer

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Outstanding car buying experience at Lexus of Sarasota. They were wonderful, kind and understanding. We were shopping with and for my elderly parents and they were so patient. Thank you Jamie for being They were wonderful, kind and understanding. We were shopping with and for my elderly parents and they were so patient. Thank you Jamie for being amazing! The entire dealership was fantastic and we felt like we also got a great deal! The cookies were also fabulous. David, Eileen, Jenna, Sid, Karl and Michele. More

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Ana and Erin are totally amazing. Both were super patient and informative. Such an amazing experience overall from sales to education!!! Thank you!!! Both were super patient and informative. Such an amazing experience overall from sales to education!!! Thank you!!! More

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Clean, fast, effective, and really understanding when it came to my first dealership car. I plan on having this car for 10 years, and the sales woman Erin was extremely friendly came to my first dealership car. I plan on having this car for 10 years, and the sales woman Erin was extremely friendly More

by joshuampiper Verified Customer Verified Customer

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We had excellent service from the dealership. The sales manager and our sales rep were courteous and not pushy. Outstanding technical orientation on the new car as well. The sales manager and our sales rep were courteous and not pushy. Outstanding technical orientation on the new car as well. More

by Bobkay Verified Customer Verified Customer

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Lexus of Sarasota was very good but we had an experience that they said they had never seen before. We put a deposit on a NX 250, we have a vin # and put down $1,000. When the vehicle finally arrived it was that they said they had never seen before. We put a deposit on a NX 250, we have a vin # and put down $1,000. When the vehicle finally arrived it was not for sale, but for the loaner department, even though the vehicle shows we had bought it Lexus would not honor it, we were very disappointed in Lexus Corporate. It didn’t make sense to us that a company would not sell us a vehicle we had ordered, thought they were in the car sales business! I highly recommend Lexus of Sarasota but I will let anyone who ask us about our car buying experience how disappointed we were in Lexus corporate. More

by Jeff Fisher Verified Customer Verified Customer

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