Great experience!
Shannon worked with the warranty company to get the car issues addressed. The dealers troubleshoot issues with the driver seat and corrected the issu
Shannon worked with the warranty company to get the car issues addressed. The dealers troubleshoot issues with the driver seat and corrected the issue timely.
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by Rowe.McKinley
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
May 20, 2026 -
Executive Jeep responded
Delighted to hear you had an excellent Jeep Grand Cherokee service experience. Shannon worked with the warranty company to address your concerns, and our team is pleased we could promptly fix the driver seat issue.
Always great!
Great communication and speedy service Very convenient, close to my house Looking forward to the next service
Great communication and speedy service Very convenient, close to my house Looking forward to the next service
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by mccorm67
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
May 11, 2026 -
Executive Jeep responded
We’re delighted that our communication and quick service met your expectations for your Jeep Wrangler. It’s great to know the proximity of our service center makes visits more convenient for you. We look forward to helping with your next service appointment.
I had no issues at all with my appointment, the work was
performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be
performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be commended.
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by crussell15
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Executive Jeep responded
We’re delighted to know your Nissan Rogue appointment went without a hitch. Shannon’s knowledgeable and courteous service made a strong impression, and we’re glad her expertise met your expectations. Thank you for sharing your positive experience.
I was able to get in quickly.
The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards.
The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards.
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by tmreilly23
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
Apr 30, 2026 -
Executive Jeep responded
So pleased we could get you in quickly and resolve your Wrangler’s issue right away. Shannon will be glad you enjoyed the complimentary car wash. Thank you for the five-star review, and we hope to see you again soon.
I had a wonderful experience at the dealership.
Shannon was very helpful and informative with what was needed for my car, and I would definitely return for future service.
Shannon was very helpful and informative with what was needed for my car, and I would definitely return for future service.
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by Raven79
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Executive Jeep responded
We’re thrilled Shannon provided clear, informative service for your Nissan Sentra. We look forward to welcoming you back for any future maintenance.
easy friendly professional & kept me posted & Shannon
excellent & Maria exceptional reliable service
excellent & Maria exceptional reliable service
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by LDEST10124
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
Apr 16, 2026 -
Executive Jeep responded
We’re delighted the service on your Nissan Rogue was straightforward, friendly, and kept you informed throughout. Shannon will be thrilled to hear your praise for her outstanding support. Thank you for placing your trust in our team, and we look forward to assisting you again.
Great communication about what is happening with my car
and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle.
and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle.
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by NOELLE_I
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
Apr 13, 2026 -
Executive Jeep responded
We’re pleased Shannon provided clear updates on your Jeep Grand Cherokee service and recommendations. It’s great to know you felt informed every step of the way. Thank you for entrusting your vehicle to us.
I was treating like a valued customer!
Give Shannon a raise as she was excellent!
Give Shannon a raise as she was excellent!
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by ronald
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
Apr 06, 2026 -
Executive Jeep responded
We’re delighted Shannon made you feel valued during your Nissan Frontier service. Thank you for the kind feedback and we look forward to your next visit.
Shannon was courteous and friendly advise me that my
recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I
recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I thought was a short period of time Sharon came back and told me that my vehicle was done
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by k.vann
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
Apr 02, 2026 -
Executive Jeep responded
Thank you for sharing your experience with Shannon during your Jeep recall service. We’re pleased she guided you through the update and ensured the waiting area was welcoming. We look forward to assisting with your next Jeep service.
Was very easy, the report was thorough, happy with it.
The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi
The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mine, I only had Subaru's, and Premier Subaru has a beautiful waiting area, so I was spoiled by that. But, if you could just get a new couch, chairs in each room, would be a huge improvement!
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by Joyzelle
Verified Customer
Verified Customer
Other Employees Tagged:
Shannon McCormack
Mar 24, 2026 -
Executive Jeep responded
It’s great to hear the service process for your Nissan was smooth and that the report met your expectations. Shannon will share your feedback about the waiting area seating so we can look at updating those chairs and couches. Thank you for your insights!