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Shannon Brady
Shannon Brady at Toyota of North Austin

Shannon Brady

Acquisition Manager

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

4.3
106 Reviews

From Austin, Texas born and raised. Been with Toyota of North Austin for 35 years. Master Certified Toyota Sales for 12 years. Married to Monica for 18 years, 2 boys Rhett and Chase. Likes all outdoor sports golf, hunting, and fishing. Car Pro specialist and top 15 Toyota sales in the Nation. Buy Local from a Local!

4.3

106 Reviews

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106 Reviews of Shannon Brady

September 13, 2024

Dealership Rating
Employee Rating

Great all the people was very helpful and courteous to us thank you and we are enjoying our car More

by lizabyrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hieu Nguyen, Walter Sanchez, YK Lee, Jose Buantello, Humam Heet, Gary Beckford, Elmer Piche, JR Castillo , David Hardy

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Sep 28, 2024

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2024

Dealership Rating
Employee Rating

I would give them 5 stars if they had reset my clock for it is a pain to reset. More

by pamaon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2024

Toyota of North Austin responded

Thank you for your feedback! We're glad to hear you had a positive experience overall. We apologize for not resetting your clock during the service, and we understand how inconvenient that can be. We'll make sure to pay attention to those details next time. Please let us know if there's anything else we can assist you with!

September 03, 2024

Dealership Rating
Employee Rating

Service takes to long and every visit very expensive. Told 3 to 4 hours and takes 5 to 6. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Humam Heet, Gary Beckford , Jasmin Salazar

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Sep 07, 2024

Toyota of North Austin responded

Susie, Thank you for your visit. I'm sorry you experienced a long wait. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josie Easter Service Customer Relations

August 30, 2024

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Employee Rating

I went to Toyota North Austin expecting to get the price I saw online, but I was shocked when they added a bunch of hidden fees that weren’t mentioned before. They tried to justify it with vague explanation More

by Juan G
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
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Aug 30, 2024

Juan G responded

TOYOTA NORTH AUSTIN SUCKS

August 30, 2024

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Employee Rating

My experience with Toyota North Austin was incredibly disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communicatio More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hieu Nguyen, Walter Sanchez, YK Lee, Jose Buantello, Humam Heet, Gary Beckford, Elmer Piche, JR Castillo , David Hardy, Dana Parker

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Sep 01, 2024

Toyota of North Austin responded

Thank you for speaking to us about this issue and I apologize for the delay. As discussed, there was a clerical error and your check had to be reprocessed. We have since overnighted your check. I'm sorry for the inconvenience and hope the situation was resolved to your satisfaction.

August 28, 2024

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Employee Rating

Service completed with attention to detail, friendly representatives I feel confident my vehicle is receiving excellent care. More

by Judy Benning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Ortiz

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Aug 31, 2024

Toyota of North Austin responded

Hi Judy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Dealership Rating
Employee Rating

Impecable la atención fueron muy amable y profesionales mantuvieron comunicación y transparencia son dignos de recomendar. More

by Liuba Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hieu Nguyen, Walter Sanchez, YK Lee, Jose Buantello, Elmer Piche, JR Castillo , David Hardy

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Jul 20, 2024

Toyota of North Austin responded

Hola, gracias de nuevo por tomarse el tiempo para hacernos saber cómo lo hicimos. Esperamos que tenga un buen día.

July 11, 2024

Dealership Rating
Employee Rating

Very good good job,it took me no time getting the truck back,good timing More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hieu Nguyen, YK Lee, Jose Buantello, Humam Heet, Gary Beckford, Elmer Piche, JR Castillo , David Hardy, Jasmin Salazar

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Jul 12, 2024

Toyota of North Austin responded

Hello Jeff, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

Dealership Rating
Employee Rating

The service was amazing and the attention of the personnel was very nice and tender, letting me know every step of the process. More

by Gustavo Lomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 20, 2024

Toyota of North Austin responded

Hi Gustavo, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Dealership Rating
Employee Rating

My Car was getting serviced, Very Helpful with information, very Friendly, moved quickly in a timely manner. More

by Mirna Ojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2024

Toyota of North Austin responded

Hi Mirna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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