Shane Randall | Page 17

We were very impressed Easily the best car purchase experience we've had. We appreciated the time and attention we were given to make our selections, and there was no nonsen Easily the best car purchase experience we've had. We appreciated the time and attention we were given to make our selections, and there was no nonsense from the staff. More

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Superb customer service! I just purchased my Q7 from Audi Beaverton. It's a great experience. Shane Randall is so patient and very helpful all the time. I got an excellent cus I just purchased my Q7 from Audi Beaverton. It's a great experience. Shane Randall is so patient and very helpful all the time. I got an excellent customer service from him and our requests were quickly addressed. I'd like to thank Audi Beaverton and in particular Shane for all the services. More

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Purchase of a new Q5 The purchase of the Q5 was great, although we had to bring it back to replace a defective rear window defroster. And it took three tries to get the cl The purchase of the Q5 was great, although we had to bring it back to replace a defective rear window defroster. And it took three tries to get the clear coat right, average service department. More

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As Always, A First Rate Experience Our recent purchase of an Audi Q5 from Audi Beaverton is our second Audi purchase from this dealership this year. We also purchased a Q7 last spring. Our recent purchase of an Audi Q5 from Audi Beaverton is our second Audi purchase from this dealership this year. We also purchased a Q7 last spring. In both instances we were assisted by Shane Randall. He ensured that all of our expectations and needs were met in spades, including being able to purchase both vehicles at a fair price. Shane's honesty and integrity, in our judgment, is beyond reproach. He made purchasing both Audis from 200 miles distant an easy and pleasant experience with, from our viewpoint, a great outcome. More

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Customer Friendly They are very focused on making it as pleasant an experience as possible whether it's parts, sales or service. Love having a loaner car ready and wai They are very focused on making it as pleasant an experience as possible whether it's parts, sales or service. Love having a loaner car ready and waiting when I get there! More

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Recall work I brought my car in for recall work. Brittany was very professional, efficient, courteous, and helpful. Our sales person, Shane, always keeps in I brought my car in for recall work. Brittany was very professional, efficient, courteous, and helpful. Our sales person, Shane, always keeps in touch with us. It's good to know that he's there to help if we need him. More

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Excellent service and follow up Shane Randall provided excellent and efficient service when we purchased our low mileage Audi Certified A3. After the purchase he followed up to make Shane Randall provided excellent and efficient service when we purchased our low mileage Audi Certified A3. After the purchase he followed up to make sure we were pleased with the car and helped us learn the ins and outs of the MMI system. When we decide to purchase another car we will return to Beaverton Audi. More

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Easy purchase experience I bought my Audi A4 2018 model 14 days ago. I am very happy with my car. Everybody was too helpful, especially Shane. He explained each and every feat I bought my Audi A4 2018 model 14 days ago. I am very happy with my car. Everybody was too helpful, especially Shane. He explained each and every feature at an easy pace, without any hustle. Thanks, Ritwika More

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Great experience The buying experience at Audi Beaverton was pleasant from start to finish -- no high-pressure sales tactics, no sketchy "used car lot" vibe, and a kno The buying experience at Audi Beaverton was pleasant from start to finish -- no high-pressure sales tactics, no sketchy "used car lot" vibe, and a knowledgeable and professional staff. Shane made me feel like I was the only customer he had, and seemed genuinely interested in making sure I was happy with my purchase. The financing process was quick and smooth. The whole experience exceeded my expectations! More

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I enjoyed working with all that I met. I enjoyed working with the staff. They were all helpful and informative. I felt finalizing the transaction took longer than it needed to. I have purch I enjoyed working with the staff. They were all helpful and informative. I felt finalizing the transaction took longer than it needed to. I have purchased houses in far less time. I felt I was bounced around to too many people. My visit was expected although we hadn't established an exact time. I would have preferred having one person walking me through the entire purchase transaction. More

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