Shane Karns | Page 14

I gave specific instructions about what to check on my vehicle, and it did not get checked. I asked if it got checked, the answer was no, followed by an awkward stare. Got a long list of things that were vehicle, and it did not get checked. I asked if it got checked, the answer was no, followed by an awkward stare. Got a long list of things that were wrong with my car, no instruction on how to fix the specified issues and was hit with a large bill just for a simple oil change. Nothing was outlined about what I was paying for and specific issue I brought to their attention was not even attended to. More

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