Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shane Frost
Shane Frost at Victory Honda

Shane Frost

Victory Honda

1605 North Monroe St.
Monroe, MI 48162

Contact Me
4.8
14 Reviews
4.8

14 Reviews

Write a Review

14 Reviews of Shane Frost

September 05, 2026

Dealership Rating
Employee Rating

Love them always kind . Always looking after their customers. Love my car very nice personal service . More

by SHARONSILCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Meinerding , James Shannon, Caitlin Trout, Kristi Peterson, Mark Deters, Kennady Soto

Print
Sep 05, 2026

Victory Honda responded

Knowing you found our service personal and caring means a lot to our team. Thank you for entrusting us with your Honda Accord Hybrid. Michael Sterzer michael.sterzer@victoryhonda.com

August 16, 2026

Dealership Rating
Employee Rating

First time car buyer and I honestly felt very comfortable speaking with everyone. The atmosphere was great and the information everyone gave me was exactly what we had talked about prior to my arrival. They More

by joshuajenkins92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Meinerding , James Shannon, Caitlin Trout, Daniel Gaw, Mike Sterzer, Kristi Peterson, Jim Galofaro, Mark Deters, Kennady Soto

Print
Aug 16, 2026

Victory Honda responded

Your mention of feeling comfortable speaking with our team and receiving exactly the information you discussed highlights our commitment to clear communication and support. We’re glad the purchase of your new CR-V Hybrid met your expectations, and knowing you’d choose us again means a great deal to our team. Michael Sterzer General Manager michael.sterzer@victoryhonda.com

August 11, 2026

Dealership Rating
Employee Rating

Excellent, prompt efficient service. Was greeted immediately and kept updated throughout the appointment and checkout More

by susanboose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 11, 2026

Victory Honda responded

Your mention of our prompt greeting and consistent updates shows how our service team cares for your Honda CR-V. Knowing you felt informed throughout your appointment and checkout is rewarding to us. Mike Sterzer General Manager michael.sterzer@victoryhonda.com

July 27, 2026

Dealership Rating
Employee Rating

The service tech greeted us and explained the service. Directed us to the waiting area and updated us the progress of our sevice More

by mceman451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2026

Victory Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Sterzer General Manager michael.sterzer@victoryhonda.com

July 18, 2026

Dealership Rating
Employee Rating

Mark Shane and Michael are great to deal with and make it a breeze to keep the wife riding in style More

by PHATDADDY200623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Deters

Print
Jul 18, 2026

Victory Honda responded

Thank you for mentioning Shane and Mark. We’re glad they made your Honda Odyssey purchase effortless so your wife can ride in style. We’d be happy to assist with anything else in the future. Mike Patrick General Manager michael.patrick@victoryhonda.com

July 17, 2026

Dealership Rating
Employee Rating

Everyone is so friendly, and they keep me updated on the progress of my vehicle More

by deidresmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Meinerding , James Shannon, Caitlin Trout, Daniel Gaw, Mike Sterzer, Kristi Peterson, Jim Galofaro, Mark Deters, Kennady Soto

Print
Jul 17, 2026

Victory Honda responded

We’re glad our team’s friendly service and progress updates on your Honda CR-V made a positive impression. Thank you for trusting us with your vehicle’s maintenance. We look forward to serving you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

June 23, 2026

Dealership Rating
Employee Rating

Dealership experience was very positive overall. There was an obvious presence of expertise and customer service. More

by disenhath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 23, 2026

Victory Honda responded

Thank you for letting us know about your positive Honda service experience. Shane and our team are delighted that our expertise and customer care stood out during your visit.

June 04, 2026

Dealership Rating
Employee Rating

Mark made the whole process very easy. Ive never purchased a vechile from a dealership before, I expected the worst. Mark took his time, answered my questions, and explained what I didnt u More

by dianaiasoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Shannon, Caitlin Trout, Daniel Gaw, Mark Deters, Kennady Soto

Print
Jun 04, 2026

Victory Honda responded

We’re glad Mark could guide you through your first purchase and answer all your questions. Thank you for choosing your used Honda Accord and sharing your experience.

June 04, 2026

Dealership Rating
Employee Rating

The service is friendly and quick in the service department. Would definitely recommend this dealership. More

by cparriett128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

Print
Jun 04, 2026

Victory Honda responded

It’s great to know our team provided friendly and efficient service for your Honda. Thank you for recommending us. Shane and our staff look forward to welcoming you back for future service.

June 02, 2026

Dealership Rating
Employee Rating

Mark n Caitlin made it easy a possible n fast. .. they are polite n respectful,as well as patient people. More

by Bigfaces18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Trout, Mike Sterzer, Mark Deters

Print
Jun 02, 2026

Victory Honda responded

Thank you for highlighting Mark and Caitlin’s efficient and considerate service on your Honda Civic. We’re pleased they provided a smooth and respectful experience while getting you back on the road quickly. We appreciate your feedback and look forward to assisting you again.

1
2

Dealership Inventory (80 Vehicles)

used 2024 Nissan Sentra car, priced at $17,935
2024 Nissan Sentra
used
Rosewood Metallic exterior
CVT
Front-wheel Drive
$17,935
View Details
used 2023 Jeep Grand Cherokee car, priced at $29,899
2023 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$29,899
View Details
used 2020 Jeep Wrangler Unlimited car, priced at $23,747
2020 Jeep Wrangler Unlimited
used
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
$23,747
View Details
used 2020 Ford Edge car, priced at $19,989
2020 Ford Edge
used
Atlas Blue Metallic exterior
Automatic
All-wheel Drive
$19,989
View Details
new 2026 Honda Odyssey car, priced at $44,290
2026 Honda Odyssey
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
$44,290
View Details
used 2025 Honda Ridgeline car, priced at $37,980
2025 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$37,980
View Details
View All Inventory