Dealership Experience
12 yrs, 8 mos
866 Reviews
Write a Review866 Reviews of Shahat Mohamed
June 25, 2020
They assisted us based on our needs and wants. The team did a great job in helping us to choose the right car for us. did a great job in helping us to choose the right car for us. More
Other Employees Tagged: Pat Pomeranz, Roger Droukas
June 25, 2020
The entire process was quick, easy and efficient. I have purchased at least 8 vehicles from Heiser with the assistance of Bill Lawrence and each transaction has been efficient. purchased at least 8 vehicles from Heiser with the assistance of Bill Lawrence and each transaction has been efficient. More
Other Employees Tagged: Bill Lawrence
June 21, 2020
I had an inquiry on the website and was reached out by customer service manager Trevor Tucek! He was a great help! Very attentive to everything and was very understanding to my schedule of fitting in an a customer service manager Trevor Tucek! He was a great help! Very attentive to everything and was very understanding to my schedule of fitting in an appointment for me to come in as times when I had to cancelled. When I finally was able to come in, I was matched up to salesman Roger! He made my experience so easy and comfortable without ever being pushy. He explained options of what Heiser offers as that may be in used cars sales, financing used and new or leasing. He found me the perfect RAV4 XSE after listening to everything I wanted in car! We were able to work on a deal through the finance department with Shahat and everything worked out great! Shahat really worked closely with me in trying to secure a good leasing deal after various times due to my circumstances. He never made me feel less worthy as a customer nor ignored any of my concerns. I really appreciate the communication skills and teamwork starting from Trevor, to Roger and then to Shahat. I highly recommend Heiser to family and friends because of the great customer service I received! Thanks Heiser!! More
Other Employees Tagged: Roger Droukas , Trevor Tucek
June 20, 2020
Al has helped me purchase 3 Camrys, 1 Rav 4, a Corolla, and now a 4 Runner. He is a not hastle salesmen who always gets you the best deal he can. His follow up and customer service is insanely awesome. and now a 4 Runner. He is a not hastle salesmen who always gets you the best deal he can. His follow up and customer service is insanely awesome. Totally recommend purchasing a car with his help. More
Other Employees Tagged: Pat Pomeranz, Al Hussain
June 20, 2020
This was my very first car purchase. My sales associate was awesome and very patient with my indecisiveness. I was originally looking at a certified used car, but ended up leasing a CHR. was awesome and very patient with my indecisiveness. I was originally looking at a certified used car, but ended up leasing a CHR. More
Other Employees Tagged: Roger Droukas
June 19, 2020
Purchase of RAV 4 Returned to Heiser to look at new SUV. Have purchased multiples cars from this dealership. James Hicks is our salesman. Took awhile to complete purc Returned to Heiser to look at new SUV. Have purchased multiples cars from this dealership. James Hicks is our salesman. Took awhile to complete purchase, but very happy with my new Hybrid RAV More
Other Employees Tagged: James Hicks III
June 18, 2020
Al was a pleasure to work with. He is very knowledgeable of the Toyota’s. He showed the extras that are available but didn’t push me to get them. I ended up spending more than I wanted to, but I know this R of the Toyota’s. He showed the extras that are available but didn’t push me to get them. I ended up spending more than I wanted to, but I know this RAV4 will last me a long time. More
Other Employees Tagged: Al Hussain
June 17, 2020
Everyone from the greeter at the front door, sales person, sales manager and finance department were great. They answered all my questions and when I had a question that they didn't know, they found o person, sales manager and finance department were great. They answered all my questions and when I had a question that they didn't know, they found out the answer right away. After the sale I was told by a friend that a reverse light was out and they fixed it right away. They are great. More
Other Employees Tagged: Pat Pomeranz, Jason Larner , Brian Drewek, Kevin Garski, Chue Lee
June 12, 2020
I loved that someone came up to greet me right away and knew what car I was coming to see! super friendly!! Al was super helpful and answered all my questions for me with no confusion! I definitely recomme knew what car I was coming to see! super friendly!! Al was super helpful and answered all my questions for me with no confusion! I definitely recommend getting a car from Heiser Toyota! More
Other Employees Tagged: Al Hussain
June 12, 2020
I received exceptional customer service from every person that handled my purchase. They were knowledgeable and accommodating. It was a hassle-free transaction. Alex, was able to get me actually what I wante that handled my purchase. They were knowledgeable and accommodating. It was a hassle-free transaction. Alex, was able to get me actually what I wanted. Thank you, HeiserToyota More
Other Employees Tagged: Alex Hall

