Seth Hart | Page 5

We contacted Grayson when we in TN on our 30th wedding anniversary and all the sudden had car issues Everyone from service to sale was absolutely wonderful! anniversary and all the sudden had car issues Everyone from service to sale was absolutely wonderful! More

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Very helpful people! This is our second vehicle purchase with Grayson. CL Murray and Jeremy helped us greatly and got us the best number we could have asked for. We appre This is our second vehicle purchase with Grayson. CL Murray and Jeremy helped us greatly and got us the best number we could have asked for. We appreciate them! More

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My dealings with Grayson have always been excellent. I bought a Certified Pre-Owned car in 2010, and had it serviced there while I owned it. So I returned this month and bought another CPO. I trust them I bought a Certified Pre-Owned car in 2010, and had it serviced there while I owned it. So I returned this month and bought another CPO. I trust them. Jimbo was awesome. He ably answered my questions and provided pertinent information and suggestions, but also understood and respected my own knowledge base and experience (and so didn't waste time explaining things to me as though I were stupid, as can so often be the case with over-eager salespersons). Five stars to Jimbo. Seth gave good info in the beginning stages, steering me in the right direction, and Crystal explained options and details very well, making the payment process seamless; they each get 5 stars. Thanks so much. More

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I negotiated the deal online after having done my homework. I got an excellent price and the car was ready for pick up on time. They have a great selection of vehicles.Relatively easy buying experi homework. I got an excellent price and the car was ready for pick up on time. They have a great selection of vehicles.Relatively easy buying experience. More

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John, Seth, Tyler and Joe thank you all for making it such a smooth transaction getting me into my new Subaru! Knowledgeable, very prompt and helpful! such a smooth transaction getting me into my new Subaru! Knowledgeable, very prompt and helpful! More

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Logan, Tyler, and Seth did a wonderful job for us. The buying process was easy and we actually enjoyed the whole process. The buying process was easy and we actually enjoyed the whole process. More

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I came to Grayson Subaru after my son recommended that I check out Subaru because of its safety, reliability, fair pricing, and competitive terms. Jeremy found me wandering around and patiently showed me di check out Subaru because of its safety, reliability, fair pricing, and competitive terms. Jeremy found me wandering around and patiently showed me different models, explaining the features of each one. When I told him my budget and terms, he heard me and worked to get me into the perfect vehicle, a Crosstrek Sport! I love it! More

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Everyone was very professional and friendly. Darryl is very knowledgeable and experienced in the automotive industry. Dave in F&I was very nice to deal with and very helpful explaining all the o Darryl is very knowledgeable and experienced in the automotive industry. Dave in F&I was very nice to deal with and very helpful explaining all the options that were available in finance. We really like our new 2025 Forester! More

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Bought a car a little over a week ago from Matt. Was very excited about this purchase at first but now finding out that Gavin and Matt have lied to me regarding the condition of the vehicle I purcha Was very excited about this purchase at first but now finding out that Gavin and Matt have lied to me regarding the condition of the vehicle I purchased. Buying a 24 vehicle that is still under manufactures warranty isn’t considered as-is and Hyundai corporate customer service agrees with me on that. Being told numerous times from both of these individuals that repairs were made prior to signing any contracts helped us with moving forward. Now we are told neither of them put in writing and as Gavin said every customer lies to dealerships to get repairs done at the customers fault and dealerships don’t lie. He’s been doing this for over 10 years and has dealt with thousands of these issues of customers lying. What happened in the past is irrelevant to this conversation. The only thing that matters is what is going on between us and multiple times Gavin chose to go the dishonest route when it was never a make it or break it situation. Instead he doubled down. This is why people don’t trust car dealerships and they have a bad reputation. Buyer beware they will sell you, as Matt stated multiple times, a brand new vehicle still under manufactures warranty as-is. My first red flag was within 5 minutes of meeting our sales person he states that he didn’t know Hyundai made a truck. Edit: reviewed my paper and the window sticker. My car was never sold AS-IS. I do not have paperwork or signed any paperwork stating such. After reading more reviews on google with the owner commenting on AS-IS issues with high mileage cars. Matt would have had to inform us, financing would have had us sign paperwork stating such. This would have been stated throughout the whole process to us, read a couple comments below mine. This was never apart of the process. So for Gavin to attack me and falsely claim I was lying to them. Is a gross understatement and poor judgement on his part. When in fact with that simple statement shows who’s lying but as he said over the phone. This is a he said vs he said situation even though the legal paperwork is on my side and the customer is always lying. I highly doubt anyone with Grayson will take accountability for this issue and continue to make it my fault for not doing my own responsibility and researching this particular dealership before purchasing said car. More

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This is my third purchase. Will buy all vehicles from them. So easy to work with. Will buy all vehicles from them. So easy to work with. More

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