Service Department
Service Department at Jacky Jones Ford of Sweetwater

Service Department | Page 2

Service

Jacky Jones Ford of Sweetwater

714 New Hwy 68
Sweetwater, TN 37874

4.9
104 Reviews
4.9

104 Reviews

Write a Review

Dealership Experience

22 yrs, 9 mos

Industry Experience

22 yrs, 9 mos

104 Reviews of Service Department

April 22, 2026

Dealership Rating
Employee Rating

Jacky Jones employees are the best! They make buying a car fun and keep the show room low pressure and inviting. Be sure to say hi to Ray and Jeff. More

by Bearfoott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service Employee, Sales Employee, Terry Mills, Kenect Reputation , Jeff the sales manager

April 20, 2026

Dealership Rating
Employee Rating

Outstanding service dept. Trk was repaired quickly. Very helpful staff. Brittany was a sweetheart Highly recommend! More

by aglenn122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee , Brittany was an extremely helpful and kept me informed. A great employee!

March 19, 2026

Dealership Rating
Employee Rating

The best dealership I’ve ever purchased a vehicle from salesperson is very knowledgeable I will be purchasing my next vehicle from Jacky jones ford in Sweetwater More

by bigoironhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Jacky Jones Ford of Sweetwater responded

We appreciate your feedback about our team at Jacky Jones Ford of Sweetwater. Looking forward to assisting with your next Ford F-150 or any other vehicle you choose. Thank you for choosing us.

March 07, 2026

Dealership Rating
Employee Rating

Best around! David and Lori always fix us up!we will always trade here ! Thanks More

by Smcoop63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Jacky Jones Ford of Sweetwater responded

Appreciate your loyalty to Jacky Jones Ford of Sweetwater. We're glad our team has been helpful. Thank you for your trust.

March 03, 2026

Dealership Rating
Employee Rating

This is a good dealeship. I have always had good service from the people that work there. More

by Rmibec82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

Mar 03, 2026

Jacky Jones Ford of Sweetwater responded

Thank you for trusting Jacky Jones Ford of Sweetwater. We appreciate your continued support and wish you well.

February 21, 2026

Dealership Rating
Employee Rating

Service department, check in receptionist Brittany and diesel mechanic Matt were both great! They went above and beyond! I will definitely be coming back! More

by Tim Childress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

Feb 21, 2026

Jacky Jones Ford of Sweetwater responded

We appreciate you recognizing our team's effort in the service department. Jacky Jones Ford of Sweetwater values your business and looks forward to assisting you again. Thank you for sharing your experience.

February 07, 2026

Dealership Rating
Employee Rating

Service was great and price was reasonable when we had to have work done on our 2008 Ford Truck. More

by brendab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Employee

January 24, 2026

Dealership Rating
Employee Rating

Service was considerate and informative. The recall on my f 150 was fix quickly and professionally. More

by tbowers2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2026

Dealership Rating
Employee Rating

Everyone is very helpful and attentive. They have a great inventory as well. We will definitely be back and highly recommend. More

by sherryacopeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

Jacky Jones is awesome,,Benjamin Pina does a fantastic job! Good people to do business with. More

by genewade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2026

Jacky Jones Ford of Sweetwater responded

We appreciate your kind words about our team. Thank you for choosing Jacky Jones Ford of Sweetwater. We look forward to assisting you again.

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