Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 43

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

Contact Me
4.8
525 Reviews
4.8

525 Reviews

Write a Review

525 Reviews of Serra Chevrolet

December 09, 2023

Dealership Rating
Employee Rating

Sarah has an award-winning service department that took care of my problem in record time and sent me on my way and also provided me a vehicle to get to work while they service my vehicle with a computer u More

by jamesevanssmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words, James. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

December 08, 2023

Dealership Rating
Employee Rating

Professional, appointment was timely, cost was reasonable, facility was well kept, coffee was hot And I will be back More

by cmille2337
Recommend Dealer
Yes
Report | Print
Dec 11, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

December 06, 2023

Dealership Rating
Employee Rating

salesperson was good but took a long time even thou I had an appointment. Jonathan in financing made everything easy for us due to the wait. More

by jesica0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 07, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for your great review, Jesica. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Your Friends at Serra Jackson

December 02, 2023

Dealership Rating
Employee Rating

It was great customer service. They did exactly as they said and it was super easy. Definitely recommend Brian Russell. More

by dblalack14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Your Friends at Serra Jackson

December 01, 2023

Dealership Rating
Employee Rating

Very professional. The vehicle service begs in at the scheduled time and complete with in the estimated time given prior to the service appointment. More

by aricketts71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

December 01, 2023

Dealership Rating
Employee Rating

Great experience at this dealership. They worked with my GM employee discount and was the only dealership in the area with the truck I was looking for. Would not hesitate to go the More

by polhamus1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

November 28, 2023

Dealership Rating
Employee Rating

Everyone in the service department was kind, personable , knowledgeable and helpful. They informed me of the delay on the delivery of the part I ordered (it wasn't vital to the vehicle at the time) and as More

by angela-f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 29, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Hi Angela, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

November 25, 2023

Dealership Rating
Employee Rating

Sales person was great. Took a lot longer than I expected. Was not able to take car with me but was given a loner More

by williamskeith593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 28, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to provide this feedback, William. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Serra Jackson

November 23, 2023

Dealership Rating
Employee Rating

Very good service, and very friendly reps. Alyssa Wray is a gem and needs great accolaids. More

by garyjoeproulx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 27, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this amazing review and shoutout for Alyssa! We really appreciate your business, Gary. Sincerely, Your Friends at Serra Jackson

November 23, 2023

Dealership Rating
Employee Rating

I have been coming here for years and love the service. Will only buy a Kia for that reason and many more. The young Porter who transported me was very friendly and professional. More

by twilbanks0300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 27, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

1
...
42
43
44
...
53

Dealership Inventory (652 Vehicles)

new 2026 Chevrolet Silverado 3500 car, priced at $73,097
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$73,097
View Details
new 2026 Kia K4 car, priced at $29,803
2026 Kia K4
new
Snow White Pearl exterior
CVT
Front-wheel Drive
$29,803
View Details
new 2026 Kia K4 car, priced at $25,060
2026 Kia K4
new
Morning Haze exterior
CVT
Front-wheel Drive
$25,060
View Details
new 2026 Cadillac Escalade car
2026 Cadillac Escalade
new
Black Raven exterior
Automatic
Four-wheel Drive
Not Priced
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $51,534
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$51,534
View Details
new 2026 Buick Enclave car, priced at $52,274
2026 Buick Enclave
new
Cherry Red Tintcoat exterior
Automatic
Front-wheel Drive
$52,274
View Details
View All Inventory