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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 37

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

March 26, 2024

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Employee Rating

Sale person, Tammy Watson, was extremely nice and explained the features of my wife's new Buick to her. Her supervisor also explained the purchase proceedure and costs. The whole purchasing experie More

by hcjones7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Watson and I don't remember the name of the financial person.

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Mar 27, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Tammy was able to meet your needs. At Serra Chevrolet Buick GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Your Friends at Serra Jackson

March 22, 2024

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Employee Rating

Great service good value for the money helpful sales person and everyone was nice and friendly More

by gpayne5356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 25, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

March 22, 2024

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Employee Rating

it honestly the best dealer i have ever dealed with it was great experience and was very helpful through out the whole process More

by ameed3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 25, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

March 22, 2024

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Employee Rating

Easiest purchase from a dealer. No run around. Straight to the point. Austin was great. Would recommend them to anyone! More

by southpole12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin

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Mar 25, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Austin was able to meet your needs. At Serra Chevrolet Buick GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Your Friends at Serra Jackson

March 21, 2024

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Employee Rating

I’ve taken my car to Serra for years to have it serviced. One day I took it in for service and was told I needed a motor replacement that wasn’t true, I think I’m going to take my car and have it serviced so More

by s.angela16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 21, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for sharing this feedback. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience. Sincerely, Your Friends at Serra Jackson

March 20, 2024

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Employee Rating

The dealership fixed my truck in a timely manner but 3 days later I started having some of the same issues again. My husband called the dealership back and they told him that they would have to do another More

by Nurse Walker
Workmanship
Service Time
Recommend Dealer
No
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Mar 21, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate learning about your experience at our dealership. We welcome the opportunity to discuss this further with you. Please contact us at your earliest convenience. Sincerely, Your Friends at Serra Jackson

March 19, 2024

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Employee Rating

they told me that the brake job would take 4 hours. They did it in half the time, it only took 2 hours. Everyone is very nice. More

by RAINBOWPEACE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

March 19, 2024

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Employee Rating

I got my oil changed and my tires rotated. One valve stem cap is missing and the other 3 were not fully tightened. I had to turn them 2 to 3 turns to get them tight. They did however get me More

by tim.stroud
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Tim, we appreciate you leaving this feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your experience further. Sincerely, Your Friends at Serra Jackson

March 17, 2024

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Employee Rating

Brian Russell was helpful and interested in helping me. He was very courteous. He has been prompt with follow up. More

by vossnatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Natalie, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Your Friends at Serra Jackson

March 16, 2024

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Employee Rating

Got me in on the same day, fast service and the front desk was very helpful. More

by ashbetts92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words, Ash. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

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