Serra Chevrolet | Page 29

Sales and management work hard to earn your business. ! They take care of you after the sale. I have bought 5 or 6 from there and will continue to as long as they keep taking care of me. ! They take care of you after the sale. I have bought 5 or 6 from there and will continue to as long as they keep taking care of me. More

by chart1300 Verified Customer Verified Customer

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Sales folks were helpful and friendly. Absolutely no pressure to buy, even in the pouring rain. Answered all questions and made helpful recommendations. Absolutely no pressure to buy, even in the pouring rain. Answered all questions and made helpful recommendations. More

by fdxco2 Verified Customer Verified Customer

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Great people, performed all the work on time and everything is great. I'll be back everything is great. I'll be back More

by secbbc Verified Customer Verified Customer

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friendly and professional staff with repairs completed timely as promised. easy drop off and pickup timely as promised. easy drop off and pickup More

by WCROOM Verified Customer Verified Customer

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Great job! Easy to book appointment and in-and-out efficiently. They made it Stress free Easy to book appointment and in-and-out efficiently. They made it Stress free More

by rsmith440 Verified Customer Verified Customer

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Great service! ! Will be back again. Clean helpful fast. Would recommend 10 out of 10 ! Will be back again. Clean helpful fast. Would recommend 10 out of 10 More

by jimmydblackwell Verified Customer Verified Customer

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The entire staff is amazing. Very down to earth, funny, and professional. I came in without high hopes, and Jared was able to help me get into a brand new vehicle! My overall exp Very down to earth, funny, and professional. I came in without high hopes, and Jared was able to help me get into a brand new vehicle! My overall experience was great, and I am very pleased with the service I received. Jaxon was very helpful. He walked me through all of the features with my brand new Kia. He was very patient with me, and helped me get the app downloaded and set up. He showed me all of the features and everything I can do right from my phone. And Ray the credit manager was great. He didn't rush through the process. He went over everything with me and stayed patient with me with all of my questions. Thank you all so much for everything!-Emily More

by wattemily_greyson Verified Customer Verified Customer

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I hate it when they tell you to bring the car in, and then tell you that they cannot fix the problem and refer you to another shop for repair. 45 Minute drive for me one way, and is costly for such an e then tell you that they cannot fix the problem and refer you to another shop for repair. 45 Minute drive for me one way, and is costly for such an experience and time consuming More

by gingerhouse@bellsouth.net Verified Customer Verified Customer

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Went to have an abs module replaced. Kelton- the customer service representative was the only aspect of the entire experience that I would give 5 stars as he is always excellent to work Kelton- the customer service representative was the only aspect of the entire experience that I would give 5 stars as he is always excellent to work with. Not so much for the other customer service representatives . The tech was successful in diagnosing the issue but when attempting to install and program the part, he attempted to program without installing, thus being unsuccessful with the programming. Instead, they charged me nearly $200 for a diagnostic fee. I ordered a second part and was advised that part was bad also. I picked up the car and with the same part I was told was bad, and went to a smaller mechanic shop and within two hours they installed the part and successfully programmed. I was shocked that a dealer could not program a part on a vehicle. More

by jeromy.edwards Verified Customer Verified Customer

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Excellent experience. Was not pushed or harassed. Was treated with courtesy. Sales team was excellent and stock was great Was not pushed or harassed. Was treated with courtesy. Sales team was excellent and stock was great More

by cyoung00027 Verified Customer Verified Customer

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