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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 23

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

January 31, 2025

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Employee Rating

As for the dealership they provided quicker service than first stated. The rental car/loaner car service needs improvement. More

by ntshop
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing this feedback about your recent experience with us. We appreciate your comments on our service speed and will take into account your observations about our rental car service. If there's anything further you'd like to discuss, please feel free to contact us directly. Sincerely, Your Friends at Serra Jackson

January 29, 2025

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Great service. Short wait. Great work done on car.Friendly, qualified staff. Clean waiting area. More

by boysmandm
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Recommend Dealer
Yes
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Jan 30, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced great service and efficient work on your car at Serra Chevrolet Buick GMC Cadillac. Our friendly and qualified staff always strive to provide a clean and comfortable environment for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, Your Friends at Serra Jackson

January 25, 2025

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Always gets you in on time and never takes as long as you are told. Always very professional. More

by jeff991
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Recommend Dealer
Yes
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Jan 27, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to leave a review, Jeff! We truly appreciate your kind words about our timely service and professionalism at Serra Chevrolet Buick GMC Cadillac. We strive to provide the best experience for our customers, and we’re glad to hear we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

January 22, 2025

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Friendly employees, kept me informed on my car issues, cost, and had a short wait time More

by lhiggins4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We appreciate your feedback and are glad to hear that our team was friendly and kept you informed about your car issues and costs. At Serra Chevrolet Buick GMC Cadillac, we strive to provide timely service, and it's great to know you experienced a short wait time. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 22, 2025

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Employee Rating

After multiple services and a great deal of money spent, the vehicle problem still exists. But, the staff is very nice. More

by the1dlu
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 23, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We appreciate your kind words about our staff at Serra Chevrolet Buick GMC Cadillac. We understand your concerns regarding the ongoing vehicle issue, and we encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we are here to help. Sincerely, Your Friends at Serra Jackson

January 15, 2025

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Always had great service from Serra and can get in quickly if we have a problem. More

by ewmuir
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you've consistently had great service at Serra Chevrolet Buick GMC Cadillac. It's our priority to ensure you can get in quickly when you need assistance. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

January 08, 2025

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Bought 2 cars here so far. Wouldn’t go anywhere else. Nicest and simplest process every time. 10/10 recommend More

by ashlee.dowty
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Recommend Dealer
Yes
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Jan 09, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your glowing review, Ashlee! We truly appreciate your loyalty and are thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been consistently positive. It’s great to know you found our process nice and simple. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 07, 2025

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We had a wonderful experience for our first time at Serra Chevrolet. The service department was very friendly and helpful. More

by hillaryaadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Hillary! We're thrilled to hear that you had a wonderful experience during your first visit to Serra Chevrolet Buick GMC Cadillac. Our team in the service department takes pride in being friendly and helpful, and it's great to know their efforts made a positive impact. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

January 05, 2025

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Easy process, with even better salesmen that were able to walk me through everything I needed to know. More

by thedowtys
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Finance Experience
Recommend Dealer
Yes
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Jan 06, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy process and that our sales team provided you with the support you needed. At Serra Chevrolet Buick GMC Cadillac, we strive to ensure every customer feels informed and valued. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 04, 2025

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Fast friendly service, salesman Cody is awesome , he has sold me my last 4 vehicles. Will be back for my next one. More

by dfutrell0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody

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Jan 06, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac and are thrilled to hear that Cody has consistently provided you with awesome service. We look forward to helping you with your next vehicle purchase! Safe travels until then! Sincerely, Your Friends at Serra Jackson

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