Serhan Alkan | Page 30

It Was Time It was time to retire my Ford Ranger. Great little truck but at around 220,000 miles it was giving me some trouble. Looked at a few things online and It was time to retire my Ford Ranger. Great little truck but at around 220,000 miles it was giving me some trouble. Looked at a few things online and went into Bill Bryan cold, not really knowing what to expect. Been driving the ford for so long I didn't know how to go about buying a car. First encounter was with Tim Lile. We told what we were looking for and our budget. Told him the budget was most important and he joked "so stay within budget even if it has polka dots, got it!" He made the experinece less stressful than I expected. Showed us cars on the lot, within budget right off the bat. Nothing we really liked. Went inside, looked at additional inventory and he found a 2009 Dodge. He brought it to the front and my wife Sue and I loved it. Took it for a ride, talked to Tim about it and well, we bought it. All in all, we were there just a couple hours and we drove it off the lot. Tim was super knowable and easy to deal with. We will definitely shop Bill Bryan and work with Tim again. Thanks Tim! More

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EXCELLENT EXPERIENCE! !! I live 2 1/2 hours away from Bill Bryan Kia. They had 3 of 7 2017 Sportage Sx. I called and spoke with Anastasia and Dale. I gave them my informatio I live 2 1/2 hours away from Bill Bryan Kia. They had 3 of 7 2017 Sportage Sx. I called and spoke with Anastasia and Dale. I gave them my information. They worked a deal for me. I was a bit leary but I drove to Leesburg. When I got there I was greeted by Chad who took me to Dale. They in turn intoduced me to Serhan, salesman. He and Chad helped me choose and test drive my car. The deal did not change. They were both professional and very helpful. Serhan was very knowledgeable about the new Sportage Sx. Eddie walked me through the financial paperworked and made it painless. The car was prepped and Serhan and Chad walked me through the cars features. I drove it home. The EASIEST car buying experience I have ever had. If you need a car, try them first. It was worth the drive. I highly recommend this car dealer and the staff. More

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Not Satisfied at all I have bought many vehicles in this area from your competiors and have been by far more pleased than I was with your team. Serhan did what he could to I have bought many vehicles in this area from your competiors and have been by far more pleased than I was with your team. Serhan did what he could to salvage the sales but your service and detail team are rude and unprofetional. They had to keep my (Used) car an extra few days to get some of what they should have done the first 4 days they had it. You should take your team over to VanGannaway and get some lessons on customer service. I ended up taking to a detailer and paying myself to get it done right. I paid full price with no hagle becuse I knew the car needed a full detail. More

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SERHAN ALKAN IS THE BEST. HE ROCKS. WITTY AND HONEST!!! TRUST SERHAN ALKAN OF BILL BRYAN KIA. HE ALLOWED US TO TAKE PART IN THE PURCHASING OF OUR CAR. HE IS EXCELLENT!!!!!!! VISIT HIM. YOU WILL BE HAPPY YOU TRUST SERHAN ALKAN OF BILL BRYAN KIA. HE ALLOWED US TO TAKE PART IN THE PURCHASING OF OUR CAR. HE IS EXCELLENT!!!!!!! VISIT HIM. YOU WILL BE HAPPY YOU DID. IN ADDITION, BILL BRYAN KIA SHOWROOM WAS CLEAN, GREAT FREE COFFEE AND POPCORN. GREAT ATMOSPHERE TO FEEL SECURE IN YOUR DECISION TO PURCHASE A CAR. SERHAN WAS COMFORTING AND REACHED OUT TO OUR CONCERNS WITH OPTIONS. WE LOVE OUR KIA SOUL!!! THANK YOU SERHAN ALKAN! More

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I came in for an oil change for my 2013 Kia Soul (which I bought from this dealer) and while I was waiting Kelly approached me and asked if I had considered trading in. I had be for my 2013 Kia Soul (which I bought from this dealer) and while I was waiting Kelly approached me and asked if I had considered trading in. I had been considering but didn’t think it was financially feasible. She convinced me. More

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Great experience from start to finish! Having purchased from a Bill Bryan dealership before, I knew that's where I wanted to start in my search for a car for my daughter. The salesman, Ser Having purchased from a Bill Bryan dealership before, I knew that's where I wanted to start in my search for a car for my daughter. The salesman, Serhan was helpful and knowledgeable. This was further enhanced by our finance man, Bernie, who diligently worked to get us the best rate possible and was great to work with. We will continue to do our family auto purchases with Bill Bryan dealerships in Leesburg. Thank you! More

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Salesperson that knows his job. I came in for a oil change on my 2014 Sorento,while sitting in the lounge I saw the person who sold me the Sorento.We started talking,and the next thi I came in for a oil change on my 2014 Sorento,while sitting in the lounge I saw the person who sold me the Sorento.We started talking,and the next thing I knew I was test driving a 2015 Optima. I fell in love with the way it drives and ride.I wasn't in the mood for purchasing another vehicle,but the more I talked to my salesperson the more he convinced me into a trade in. He was very sincere about what he was doing,and he went out of his way to get me the deal I wanted, and I fell comfortable with it.The administrator was awesome,he put the finishing touch on the deal, and made it even better.By the way, this took place on July 14,2015. More

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Thank you we just stopped in to look, but we had the worlds greatest salesman who went out of his way to get us the best deal that worked for us.. It was a bus we just stopped in to look, but we had the worlds greatest salesman who went out of his way to get us the best deal that worked for us.. It was a busy day and we had to wait to close the deal. But that was not a problem he sat and talked with us just like we were family. Thank you Serhan More

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Second purchase at Bill Bryan KIA, 10 yrs very good service. In May, 2014 it was time for a new KIA. In 2005 I purchased a New Optima from Bill Bryan KIA and was very satisfied with that car and dealer service. In May, 2014 it was time for a new KIA. In 2005 I purchased a New Optima from Bill Bryan KIA and was very satisfied with that car and dealer service. I asked my neighbor, Paul, who has purchased 3 KIAs from BBryan, who his salesperson was. He said: " See Serhan Alkan, he's the Best." I met with Serhan, a very personable, knowledgeable salesman and he assisted me in buying a new 2014 KIA Sportage. This is my first SUV purchase. I am a petite woman and wanted to ride high for visibility and control. Recently I drove to Nashville and my Daughter drove back to Leesburg with me. She drives Lincolns for business and was very complimentary on size, style, handling and performance of my New KIA Sportage. We Both Love It! "This is the perfect car for my Mom," she told all of our Family! Signed, B. Smith More

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Second time is a Charm We had to replace our 2014 Kia Soul that was totaled in a collision with a deer. Zach Bell was our first sales associate so we went to him. He and Ser We had to replace our 2014 Kia Soul that was totaled in a collision with a deer. Zach Bell was our first sales associate so we went to him. He and Serhan 'Sergio' Alkan worked up a very attractive agreement that put us in a new 2014 vehicle with all the perks and maintenance agreements that were existing on our totaled vehicle. Randy Bowser worked magic with his number crunching and we were done in no time. This dealership has provided the best experience we have had two times now, thanks to these great people and the fact that Bill Bryan sets the bar real high for personnel and service. More

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