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Serhan Alkan
296 Reviews
296 Reviews
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296 Reviews of Serhan Alkan
Verified Customer
August 16, 2023
It’s all good just been there for oil changes so far I am very happy very happy More
by roberthazinakis
Other Employees Tagged: Laurie Perkins, Tim Lile, Miguel Ulloa, Matt Like , Anthony Flores, Chris Graf, Caitlin Sands, Dave Williams
August 12, 2023
These new owners of Kia of Leesburg, and their staff, are not living up to the old Bill Bryan Kia name - they are not friendly to the customers nor do they care about the customers like Mr. Bryan, or his old not living up to the old Bill Bryan Kia name - they are not friendly to the customers nor do they care about the customers like Mr. Bryan, or his old staff!!! These new people are impersonal - this new owner's staff look at you like you are an alien and won't speak!! It seems to me, they have thrown REAL customer service, that I had grown accustomed to under Mr. Bryan, out the window and it's all about the dollar with them!!! They took away the oil change policy under Mr. Bryan and now only give one free oil change when you buy a new car and you can't even get mats for your car!!! I took my friend there and she purchased a 2024 Telluride and it didn't have mats and they put her through xxxx when they scratched her car, either when they washed it, or the salesperson put the tag on. It was a nightmare to get them to do the right thing and fix her car!!! This is not the Kia I am familiar with - Mr. Bryan's original staff would have not treated a customer like that!!! Since this new Kia management want to mistreat customers like that, I will never refer anyone to them again - they don't value customers anymore like Mr. Bryan did - they only thinking about making a dollar!!!! Shame on you all there at this new Kia!!! You going to keep on until you are not going to have any customers - you suck customers in and when they take your bait, you leave them hanging!!! HORRIBLE!!!! More
by Rev. Dr. Dorothy E. Hooks
August 06, 2023
Everyone was easy to work with and explained details well. Would definitely go back again. well. Would definitely go back again. More
by marlinsharon
Other Employees Tagged: Yohan Danino , Destinee Fargas, Caitlin Sands
July 31, 2023
Very nice friendly dealership. Allen in service always fully explains everything and is very friendly as well. Next time I am ready to buy a car I will definitely give Tim Lyle a c Allen in service always fully explains everything and is very friendly as well. Next time I am ready to buy a car I will definitely give Tim Lyle a call. My only concern was the price for new tires for my KIA Soul. I afraid to say I’m going elsewhere for them do to price. More
by FUSEPUSHER
Other Employees Tagged: Caitlin Sands
July 27, 2023
Service department is great. Will is a great advisor as well. I would refer my whole family to the Kia service department and dealership! Will is a great advisor as well. I would refer my whole family to the Kia service department and dealership! More
by Deandre seymore
Other Employees Tagged: Laurie Perkins, Tim Lile, Miguel Ulloa, Yohan Danino , Caitlin Sands, Will Sherman
July 26, 2023
Everyone from receptionist to sales to finance nance department was helpful friendly and very knowledgeable. Nobody was pushy. Tim Lile was wonderful very understanding of what we wanted in a vehicle an department was helpful friendly and very knowledgeable. Nobody was pushy. Tim Lile was wonderful very understanding of what we wanted in a vehicle and could afford . Tim answered promptly all our questions and provided worksheets to understand the “numbers” on out trade in and loans. More
by dvautrain
Other Employees Tagged: Tim Lile
