Sergio Reyna | Page 14

Unprofessional, irresponsible, lack of accountability management is lazy. Waste of time. Dragged my situation a whole year caused me additional expenses and damaged to my vehicle instead of actually allo management is lazy. Waste of time. Dragged my situation a whole year caused me additional expenses and damaged to my vehicle instead of actually allowing me to go back to the shop to have my initial issue fixed covered by the warranty of my accident. It wasn’t my first issue with these guys. But decided to continue going to them because the initial advisor really took dedication to help me also was refunded for a leak that my warranty covered I had to really fight it and call corporate Toyota. Certain advisors and technicians don’t know what they are doing. Don’t know what warranties cover your vehicle. Management itself needs a lot of training because they lack of basic people skills. Lack of empathy to the situation. Felt like I really got taken advantage because I’m a woman and I don’t have a whole lot of knowledge in cars. Definitely left a bad taste.! More

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amazing quick service highly recommended to friends and family. oil change was done quickly .very friendly service family. oil change was done quickly .very friendly service More

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Excellent service! Fast with the scheduled service and attentive to my connectivity problems with my phone, which was quickly sorted out. I would recommend Midtown To Fast with the scheduled service and attentive to my connectivity problems with my phone, which was quickly sorted out. I would recommend Midtown Toyota to everyone! More

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Quick and honest service. Thanks for getting us in so last minute. Great dealer. Sergio is a great service manager too! Thanks for getting us in so last minute. Great dealer. Sergio is a great service manager too! More

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Muy buen servicio, amables y mucha rapidez y sobre todo te atienden sin cita me gusto! te atienden sin cita me gusto! More

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I would recommend Toyota Midtown. They are Helpful, knowledgeable and Friendly. They really listen to your needs and doesn't push you off your goal They are Helpful, knowledgeable and Friendly. They really listen to your needs and doesn't push you off your goal More

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Very professional and don’t push any additional service if you don’t feel getting it done at the moment if you don’t feel getting it done at the moment More

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Great people to trust your automobile with. Very good work. New facilities are nice and customer friendly. Very good work. New facilities are nice and customer friendly. More

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Excellent and convenient place. Easy to locate. Wide area. Nice and good job costumer service. Easy to locate. Wide area. Nice and good job costumer service. More

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The service manager, Sergio Reyna was most helpful in getting my brakes fixed; he is an excellent manager who really goes the extra mile to make a customer. Feel welcome. I love your new facility. getting my brakes fixed; he is an excellent manager who really goes the extra mile to make a customer. Feel welcome. I love your new facility. More

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