Sergio Reyna | Page 12

Need to train repair techs to read maintenance docs properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change reminder attached to car window. Customer Service is very good. More

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Staff is very knowledgeable and very helpful. I will continue to go back there for servie. I will continue to go back there for servie. More

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I want to specifically compliment 2 associates. On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my q On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my questions. He was amazing, patient, professional, his replys were just perfect, although it was email, I felt like I was really being helped and attended to. Second, Bryan in the service Dept. He was amazing also. Polite, well spoken, patient, so very professional as well, and his vibe was awesome, it made me feel like all is good, you know. Honestly I was so happy, because I was not that happy about the customer service in Service Dept. at your previous location. I LOVE the new location. Thank you for great customer service, and a great deal on my tires. More

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Thank you Jose for the detailed and pleasant service. Took my car in for oil change and Jose helped me out, he was very informative and updated me throughout the service of my car. He in detailed showed Took my car in for oil change and Jose helped me out, he was very informative and updated me throughout the service of my car. He in detailed showed me what needs to be done. Thank you for your service Jose I will be coming back. More

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I pulled right inside the building ( no waiting ) to get my 10k service done. Edwin helped me and the technician got it done very quickly. The new facility is beautiful and I highly recommend the new Victor my 10k service done. Edwin helped me and the technician got it done very quickly. The new facility is beautiful and I highly recommend the new Victory Toyota of Midtown!!! More

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Exelente servivio el personal muy amable ,definitivamente les recomiendo si buscan un buen coche amigos . les recomiendo si buscan un buen coche amigos . More

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It was fast the workers are very polite coffee was great a good experience. You have a great working staff a good experience. You have a great working staff More

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Excellent customer service, the employees are very professional and gave me information about my vehicle that I required to know. I am very satisfied with the excellent work that you provide to me. professional and gave me information about my vehicle that I required to know. I am very satisfied with the excellent work that you provide to me. More

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Muy buen servicio y atencion! Muchas gracias Fabian por tu ayuda para conseguir la camioneta que queriamos🥰🙌🏽. Muchas gracias Fabian por tu ayuda para conseguir la camioneta que queriamos🥰🙌🏽. More

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Fast, friendly and efficient service. Would highly recommend to family and friends. Keep up the good work! Would highly recommend to family and friends. Keep up the good work! More

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