Sergio Johnson

We had an absolutely fantastic experience purchasing our new BMW X5, and I truly can’t say enough good things about the entire team — especially Phil, Sergio, and Rizz. Phil was incredible from start to new BMW X5, and I truly can’t say enough good things about the entire team — especially Phil, Sergio, and Rizz. Phil was incredible from start to finish. He stayed in touch with us throughout the entire process, listened to exactly what we were looking for, helped us find the right X5, worked around our schedule, and made the whole experience ridiculously easy. More than anything, though, Phil is just REAL. He’s funny, down to earth, genuine, straightforward, and incredibly easy to work with. There was never a moment when we felt pressured or like we were getting the stereotypical “car salesman” treatment. It honestly felt like we had someone on our side who genuinely wanted us to end up with the right car and be happy with our decision. Sergio was equally wonderful during the finance process. He was warm, personable, clear, and took the time to explain everything without making us feel rushed. Finance can easily be the part of buying a car that you just want to get through, but Sergio made it easy, comfortable, and actually enjoyable. And then there was Rizz, our BMW Genius, who made sure we could actually USE all the amazing technology in our new X5! He spent time sitting in the car with us, getting everything programmed, connecting our phones, setting up the features, and walking us through how everything worked. He was patient, knowledgeable, personable, and never made us feel like we were asking too many questions. The thing that really stood out was how seamless the entire experience was. From finding the right vehicle, to purchasing it, to driving away with everything set up and ready to go, we felt taken care of every step of the way. We absolutely LOVE our new X5, but the people made the experience. Phil, Sergio, and Rizz each deserve the highest possible rating - truly 10/10 across the board. We would happily recommend this team to anyone looking for a BMW and would absolutely come back to work with them again. More

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Our experience with Donna and Sergio was top notch! This was our first time purchasing a BMW and they offered exceptional service, knowledge and professionalism during the entire process. Can’t wait t This was our first time purchasing a BMW and they offered exceptional service, knowledge and professionalism during the entire process. Can’t wait to buy another one when it’s time! Highly recommend! More

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Donna was awesome and made the process a lot more enjoyable. I look forward to making BMW Fort Washington my new go to. enjoyable. I look forward to making BMW Fort Washington my new go to. More

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Nico is absolutely amazing. I am a very hard customer to deal with and he was super patient with me. He was so hospitable and a great salesman but a better person. He truly care I am a very hard customer to deal with and he was super patient with me. He was so hospitable and a great salesman but a better person. He truly cares about his customers on a personal level. THX Nico! More

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Nico is a super nice guy really knows how to drive makes me feel welcomed super knowledgeable and hilarious my father finally bought a car from him and we didn’t plan to buy anything at first but Nico was s me feel welcomed super knowledgeable and hilarious my father finally bought a car from him and we didn’t plan to buy anything at first but Nico was so convincing we ended up buying the car with no problems what so ever. 10/10 More

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The dealership was great to work with. They treated me great as a new customer for a used vehicle. If I were ever in the market for a BMW, I would look there first. They treated me great as a new customer for a used vehicle. If I were ever in the market for a BMW, I would look there first. More

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Dan and Sergio at BMW of Fort Washington made the whole process very seem less. Sometimes getting into a new car be not such a great experience. But I have to say that I experienced the opposite. process very seem less. Sometimes getting into a new car be not such a great experience. But I have to say that I experienced the opposite. More

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It was great working with Nico. Very fast and efficient. Really enjoyable experience! World highly recommend. Very fast and efficient. Really enjoyable experience! World highly recommend. More

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