Serge Calmic | Page 5

I recently had the pleasure of purchasing my third Audi Q5 from Audi Silver Spring, and I must say, the experience was nothing short of exceptional, thanks to the outstanding service provided by their sale Q5 from Audi Silver Spring, and I must say, the experience was nothing short of exceptional, thanks to the outstanding service provided by their salesperson, ATANAS IVANOV. Throughout the process, ATANAS exhibited a level of expertise and attention to detail that truly set them apart. They patiently listened to my requirements and preferences, offering valuable insights and recommendations tailored to my needs. Their transparency and honesty ensured that I felt confident in my decision to once again choose the Audi Q5. CRAGG ENTWISTLE (Service Person): One standout moment was when CRAGG solved a minor issue I had with my previous keycover. Despite it being a small matter, CRAGG took it upon themselves to ensure it was promptly addressed by connecting me with the service department. Their proactive approach and dedication to resolving even the smallest of issues further underscored their commitment to customer satisfaction. SERGE CALMIC (Management Person): SERGE, whom ATANAS introduced me to, was equally helpful and knowledgeable. They took the time to explain all the financing details thoroughly, making sure I understood each aspect of the deal. SERGE went the extra mile to ensure that I got the most favorable terms possible, and their expertise made the financing process smooth and stress-free. Truly remarkable Experience for the 3rd time...! More

Report | Print

Vincent and the team at the dealership were great to work with before, during and after the purchase. with before, during and after the purchase. More

Report | Print

Rich Bickers is probably the best salesman I have ever had the opportunity to work with when buying a car. He was attentive, humorous, informative and most of all - NOT PUSHY. I had been looking at seve had the opportunity to work with when buying a car. He was attentive, humorous, informative and most of all - NOT PUSHY. I had been looking at several different types of cars with my partner, and at a couple of the dealerships we went to, the salesperson completely ignored me despite being told that I am the one purchasing a new car. This was 100% not the case with Rich. He addressed me with all of his questions and information, while making my partner feel included but not the focus. He handed me the keys without hestitation for a test drive, and had no issue showing me a range of options since I wasn't quite set on what I wanted. He took me through each vehicles features and got all of my questions answered promptly - engaging others at the dealership when he didn't have the answer himself straight off. Working with Rich was a refreshing experience and I will definitely be saving his info for future purchases. If you have the opportunity to work with Rich, I highly recommend taking it! Rich and Thomas also made me an INCREDIBLE deal and who doesn't love that?! Danielle A. More

Report | Print

The most attentive and outstanding service I've experienced, and I have purchased at least 15 cars form them over the years. Vince was our sales rep and continues to work very hard to ensure our n experienced, and I have purchased at least 15 cars form them over the years. Vince was our sales rep and continues to work very hard to ensure our needs are met More

Report | Print

Both Alex and Michael were responsive and welcoming to my wife and I. Alex was ready for my test drive when I arrived at my appointment time and provided valuable knowledge and direct experience with the A4. wife and I. Alex was ready for my test drive when I arrived at my appointment time and provided valuable knowledge and direct experience with the A4. Once I decided to make the purchase, Alex worked a very fair deal without any pressure or the typical back and forth sales nonsense. Great dealership with caring people. Thank you. More

Report | Print

Atanas and everyone at Audi Silver Spring were wonderful to work with on leasing our new Q7. Would highly recommend!! to work with on leasing our new Q7. Would highly recommend!! More

Report | Print

Most Efficient, Curtious patient, knowledgeable, respectful and very attentive. They worked hard to get me the best deal I am a returned customer. respectful and very attentive. They worked hard to get me the best deal I am a returned customer. More

Report | Print

My salesperson Ed was the Best if not for Ed I would not have bought an Audi S8. He is Definitely an asset to the Audi Dealership have bought an Audi S8. He is Definitely an asset to the Audi Dealership More

Report | Print

Alex was knowledgeable and courteous. He took the time to make sure my family and I purchased the right vehicle. He was transparent through the entire process and we will be returning to He took the time to make sure my family and I purchased the right vehicle. He was transparent through the entire process and we will be returning to him. More

Report | Print

MJ was excellent. She was very considerate and accommodating. It made the transaction a very smooth and effortless one. Actually, I must say that my experience with She was very considerate and accommodating. It made the transaction a very smooth and effortless one. Actually, I must say that my experience with the Audi Silver Spring Dealership was a great one. The customer service was exceptional. When it comes to the best salesperson, it is definitely MJ. She is very knowledge, responsive, and all of the above. I brought my mom to the dealership the day after my purchase and there was an instant bond with MJ. I believe that MJ will be working with my mom in the future! Thank you so much Audi Silver Spring! More

Report | Print