Serge Calmic | Page 15

Great service all around! It was tough to find a match for the exact car, but Alex and team didn’t give up. I couldn’t be happier with my new Q8! for the exact car, but Alex and team didn’t give up. I couldn’t be happier with my new Q8! More

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The best customer I have ever received buying anything! My husband and I found a car on their website we wanted to check out in person so we came and started working with Spencer. He showed us the car, wen My husband and I found a car on their website we wanted to check out in person so we came and started working with Spencer. He showed us the car, went on a test drive and got our trade in appraised within 30 minutes, which was so helpful since we had our 2 kids with us. With help from Mike M., Spencer was able to get us a seriously great deal on our new car! Serge in the finance office made everything super fast so we can get ours kids home. All the staff here are so kind and offered refreshments to us and our kids often. I really enjoyed my experience here and would recommend everyone to do business with this dealership! More

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Awesome premium car owning experience Three people: Christian Fotos-Lawton, Brian Sarecky, and Valentin Koretsky. They made buying, owning, and servicing an Audi a terrific experience. Eve Three people: Christian Fotos-Lawton, Brian Sarecky, and Valentin Koretsky. They made buying, owning, and servicing an Audi a terrific experience. Every time I came into the dealer they remembered my name and who I was, took my concerns seriously; and were friendly, helpful, and efficient. The facility is immaculate, and my car always leaves likewise. Christian in service always has my car in and out quickly, and running great. I’m treated like a top customer every time. I won’t buy or service an Audi anywhere else. More

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Spence was wonderful to work with. He actually spent a few hours without pressure last summer working with me. I didn’t buy at that time but came back today. No pressure - great customer service. few hours without pressure last summer working with me. I didn’t buy at that time but came back today. No pressure - great customer service. More

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Best Dealership I bought a new A5 From this dealership. The purchasing process was very efficient and well-managed. Alex and Valentin was attentive and answered all o I bought a new A5 From this dealership. The purchasing process was very efficient and well-managed. Alex and Valentin was attentive and answered all of my questions. Audi offered a good trade-in and provided additional incentives. I highly recommend this dealership. More

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I followed Alex from another dealership to Silver Spring Audi because his customer service was excellent. I also interacted with the service team and they were very responsive Audi because his customer service was excellent. I also interacted with the service team and they were very responsive More

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Very professional and fast service. During the whole process Spence was positive and highly confident that the transaction would result in my best interest. He was knowledgeable and attentive to make m process Spence was positive and highly confident that the transaction would result in my best interest. He was knowledgeable and attentive to make me very comfortable in my decision. We all know car buying is by far the worst investment but this was a good investment to secure my transportation needs and it could not have been done without Spence and the Audi team here. More

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Happy Customer I purchased a 2019 Audi Q7 from Audi Silver Spring dealership around the end of October 2019 and the level of professionalism I encountered was except I purchased a 2019 Audi Q7 from Audi Silver Spring dealership around the end of October 2019 and the level of professionalism I encountered was exceptional. Rich Baker was happy to answer all my questions; he was relaxed and laid back and best of all there was none of that gamesmanship to pressure you to buy a car. I test drove a car which I really liked and afterwards they gave me a fantastic offer which was hard to reject, still I counter offered and to my surprise they accepted the offer and that was all! We finished the deal and I drove away with beautiful car. Since then I have had several phone calls and emails from Rich to make sure I am happy with the car and there are no issues and he was happy to answering all my questions. My overall experience with this dealership has been great and one of the best I have ever had and I have been buying cars the past 35 years. More

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I received nothing short of true professionalism with kindness! I was never pressured are rushed into a decision but given the upmost respect and all the information I needed to make my decision. kindness! I was never pressured are rushed into a decision but given the upmost respect and all the information I needed to make my decision. More

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Incredible Dealership Experience This was my most productive and professional car buying experience of over 20 new car purchases. Everyone at the dealership was responsive, supportiv This was my most productive and professional car buying experience of over 20 new car purchases. Everyone at the dealership was responsive, supportive, and responded with utmost professionalism. Alex too as much time as needed to ensure I fully understood all the vehicle functions and spent additional time with me long after the dealership closed. More

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