Serge Calmic | Page 11

They were very professional and responsive. They were also very knowledgeable. Lastly they stayed late to ensure I was able to buy the car that day. also very knowledgeable. Lastly they stayed late to ensure I was able to buy the car that day. More

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Great customer service. Worked with me well on my first leased car. I cant complain about Atanas. He explained everything inside the car and outside during the test drive. He helped me anyway he could with leased car. I cant complain about Atanas. He explained everything inside the car and outside during the test drive. He helped me anyway he could with the deal and when it was time to sign paperwork. More

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My 5th transaction in the last 8 years with Audi of Silver Spring. Every vehicle I’ve bought from them has always been of high quality and they always stand behind their product. Silver Spring. Every vehicle I’ve bought from them has always been of high quality and they always stand behind their product. More

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I really appreciated the customer service there at Audi Silver Spring, and the professionalism from each sales rep. I would refer others to shop there Silver Spring, and the professionalism from each sales rep. I would refer others to shop there More

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These guys really know their stuff about Audi cars and will patiently answer all of your questions! I was debating between 2 different model years and they were super helpful in explaining the differences will patiently answer all of your questions! I was debating between 2 different model years and they were super helpful in explaining the differences. I never once felt like they were trying to upsell me or pressure me to make a purchase. They respected my wishes and hustled to win my business with excellent customer service. More

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Great service! Very helpful with entire process. Atanas Ivanov drove my vehicle to my house because of my COVID fears. The VIP service from him was impressive. Ivanov drove my vehicle to my house because of my COVID fears. The VIP service from him was impressive. More

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These guys were great — No mansplaining or condescension and they didn’t try to sell me a car I didn’t want — they found me what I wanted. Everyone was friendly. After the sale Daniel the salesman followed and they didn’t try to sell me a car I didn’t want — they found me what I wanted. Everyone was friendly. After the sale Daniel the salesman followed up and helped me with some stuff. Great deal on financing. More

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I love love love Audi Silver Spring!!! I have always received the best customer service at Audi Silver Spring. The team is very accommodating, provides the best financing options, no pressure, very help received the best customer service at Audi Silver Spring. The team is very accommodating, provides the best financing options, no pressure, very helpful, knowledgeable, and answers every question! Thank you Audi Silver and specifically my salesperson James Sirenne and sales manager Thomas Schweiss! More

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a little to much pressure for a quick sale .otherwise i would say a pleasant enough experience. i do not like pressure on important decision. would say a pleasant enough experience. i do not like pressure on important decision. More

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Being fairly inexperienced in the car buying arena, I approached the process with trepidation - the long negotiations, financing woes, mounds of paperwork, etc. I needn’t have worried, as I was lucky en approached the process with trepidation - the long negotiations, financing woes, mounds of paperwork, etc. I needn’t have worried, as I was lucky enough to be put in contact with Alex Max. Immediately Alex’s professional approach, confident manner, extraordinary knowledge and sage advice erased my fears and made the car buying experience delightful. Thank you, Alex. You are the best! Barbara Pisarra More

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