Sean Thomas

Fast diagnosis and quick turnaround what's the maintenance of my vehicle for repairs and recall maintenance of my vehicle for repairs and recall More

by wtm707 Verified Customer Verified Customer

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Great customer service in both sales and service! I am satisfied with all services rendered I am satisfied with all services rendered More

by C.SLATON95 Verified Customer Verified Customer

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After being to multiple types of service centers over the years (Mercedes, Ford, Lexus) and now VW. I'm always leaving a little underwhelmed. Making an appt for 7am but not being seeing until 7:30 is not ide years (Mercedes, Ford, Lexus) and now VW. I'm always leaving a little underwhelmed. Making an appt for 7am but not being seeing until 7:30 is not ideal. I scheduled this to head to work thinking it would be a quick and easy drop, being done close to 7:15am. There was one one service team member around at 7am but multiple cars waiting, Is there no option or request to wash the vehicle? I was surprised the last couple times I have been to this VW that they don't even ask? Overall, I feel like I am intruding/being bothersome when I drop off my vehicle. Not the feeling you want when dealing with a service center. More

by wr785323 Verified Customer Verified Customer

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I brought the car in for a factory recall. The work was done within the promised time. The work was done within the promised time. More

by awpoon Verified Customer Verified Customer

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It took awhile before I was helped even though I had an appt. My bill originally was paid by someone else with the same first name appt. My bill originally was paid by someone else with the same first name More

by Ddcroteau Verified Customer Verified Customer

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Good service excellent communication staff is attentive and pleasant. Work performed as quoted and described prior and pleasant. Work performed as quoted and described prior More

by superspinmgr Verified Customer Verified Customer

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Excellent and knowledgeable service staff, quick check-in, free coffee and clean restrooms. I always use Dirito Brothers for my factory service appointments. Thanks Dirito! check-in, free coffee and clean restrooms. I always use Dirito Brothers for my factory service appointments. Thanks Dirito! More

by ARAMSMOON Verified Customer Verified Customer

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My appointment was at 11 Am. I was checked in at 11:25....my pick up was 2 pm but my car was not ready until 3:04pm. That's very inconveniencing for someone who has kids and a sm I was checked in at 11:25....my pick up was 2 pm but my car was not ready until 3:04pm. That's very inconveniencing for someone who has kids and a small baby waiting for them. More

by carolinekaruti Verified Customer Verified Customer

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The service was great. The employees.were very helpful, friendly, and kind. Nice waiting area. The employees.were very helpful, friendly, and kind. Nice waiting area. More

by ANDERSENMEJ Verified Customer Verified Customer

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Service at this dealership is always excellent. An enjoyable place to take my car in for service. An enjoyable place to take my car in for service. More

by DAWNAFARRAR Verified Customer Verified Customer

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