Sean Nicholson

Best Ford is the easiest dealer I have ever dealt with. When I need maintenance on my vehicle the employees are always friendly and they’ve always taken great care of my car When I need maintenance on my vehicle the employees are always friendly and they’ve always taken great care of my car More

by JACKCROWLEY329 Verified Customer Verified Customer

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I was greated nicely upon arrival and was informed of service options available. The waiting room was nice and the wait time wasn't bad at all. My car was pulled around front and was ready to go. I would service options available. The waiting room was nice and the wait time wasn't bad at all. My car was pulled around front and was ready to go. I would definitely recommend them! More

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Sean kept me informed on the progress with the service on my vehicle and the service was completed in the time frame of which he quoted me and also made it available for it to be scheduled for when the parts my vehicle and the service was completed in the time frame of which he quoted me and also made it available for it to be scheduled for when the parts were available More

by jgove1962 Verified Customer Verified Customer

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Best Ford and their advisors have always been a great help to me with my car needs. Thank you! help to me with my car needs. Thank you! More

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Very disappointing experience with the service department at Best Ford. The staff is not welcoming at all, and every time you walk in, it feels like you're bothering them just by being there. Customer servic at Best Ford. The staff is not welcoming at all, and every time you walk in, it feels like you're bothering them just by being there. Customer service should be a priority, especially when customers are trusting a dealership with their vehicles. A simple greeting, a friendly attitude, and a willingness to help can go a long way. Unfortunately, my experience with the service department has been anything but welcoming. Best Ford really needs to work on how its service staff treats customers. More

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Shawn was outstanding so many different levels… I’m very attentive to understanding my concerns, he kept me appraised of the situation over the several days that my truck was with Best Ford, he went out of attentive to understanding my concerns, he kept me appraised of the situation over the several days that my truck was with Best Ford, he went out of his way to accommodate my rental of a car during the period of repairs to my truck. Customer service is the face of Best Ford and Shawn is an ideal representative. More

by TJM814 Verified Customer Verified Customer

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I called Best Ford and asked for the service center and I was sent to some woman's voice mail, where I left a message. Later that day some person, Jeff Aires, called me to make an appointment with the servic was sent to some woman's voice mail, where I left a message. Later that day some person, Jeff Aires, called me to make an appointment with the service center for routine oil change and to have a possible warranty problem I am having with my 2026 Truck I purchased in March. When I showed up for the appointment the service center told me I didn't have an appointment and showed me. The service department did take care of my oil change but didn't help with any other problems due to the fact I didn't have an appointment. Overall disappointing. More

by JKOTCE Verified Customer Verified Customer

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Great salesman! Helped me out with everything! Got me what I wanted as far as extra options and my rental! Great kid going to do well there! Helped me out with everything! Got me what I wanted as far as extra options and my rental! Great kid going to do well there! More

by Reggie Pepin Verified Customer Verified Customer

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Everything was great until last Friday used your AI to make a appointment but when my employee arrived was notified that they couldn't do the service do to lack of staff for the day. After hearing this t make a appointment but when my employee arrived was notified that they couldn't do the service do to lack of staff for the day. After hearing this tried to get a Human to verify next appointment could not so I did not show up Thanks Rich Clark More

by rwclark4 Verified Customer Verified Customer

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This service was efficient and staff was friendly. The wait was not too long either The wait was not too long either More

by Gypsyriddle123 Verified Customer Verified Customer

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