Sean Nicholson

Went in to have a recall done, a tire pressure sensor replaced and a small evap leak fixed and signed an IPAD document for $227. One tire pressure sensor to be replaced. They replaced all 4. Open market replaced and a small evap leak fixed and signed an IPAD document for $227. One tire pressure sensor to be replaced. They replaced all 4. Open market Motorcraft sensors are less than $10 each. Best Ford charged me $150 each. They replaced some hoses and a canister for $630. These are part of the emission system warrantee to 80000 miles. My escape has less. The dealer denied the warrantee. I tried talking to the dealership with negative results. A $227 estimate turned into a $1650 bill. More

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Best ford is a great dealership. I've been going there many years. This is my second car service and sales are great I've been going there many years. This is my second car service and sales are great More

by djohnson7299 Verified Customer Verified Customer

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I feel good about my F150 service experience this time, better than the previous service. Sean, the service rep listened, and worked with me to achieve the service which I approved. He was flexible with th better than the previous service. Sean, the service rep listened, and worked with me to achieve the service which I approved. He was flexible with the recommended actions and charged fairly. He also helped with use of Ford points toward the cost. I would give the service department 5 stars for this service, but not overall, yet… . The PARTS department needs a new terminal (too slow), and should be “spruced up” to look more modern, not antique. More

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by billbb99 Verified Customer Verified Customer

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Ordered a PTU fluid change. Received a transmission fluid change instead. Was forced to pay for it. No help getting the PTU change or suggestions. Thoroughly upset and Received a transmission fluid change instead. Was forced to pay for it. No help getting the PTU change or suggestions. Thoroughly upset and will never return to Worst Ford. The support tech was extremely nice, but couldn't do anything to help, almost like he was trapped working with incompetent people. More

by mattbemis Verified Customer Verified Customer

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Dealership had great communication. They were very affordable and got the job done quick. Highly recommend! They were very affordable and got the job done quick. Highly recommend! More

by chris.shanahan Verified Customer Verified Customer

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Poor customer service, poor workmanship, poor communication. Unfortunately it took me several visit, all without resolve to my issue, to realize they could not possibly care less about your servi communication. Unfortunately it took me several visit, all without resolve to my issue, to realize they could not possibly care less about your service, only getting you into a new car for their benefit. More

by michelle.costa15 Verified Customer Verified Customer

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The employees are very friendly and helpful. This is one of the best dealerships I have dealt with. This is one of the best dealerships I have dealt with. More

by SAPPHIREHEART10 Verified Customer Verified Customer

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Very professional and helpful . Easy and quick check in of vehicle. Comfortable waiting room with free coffee Easy and quick check in of vehicle. Comfortable waiting room with free coffee More

by F.SILVIAJR Verified Customer Verified Customer

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Not Satisfied that i was not helped. I should have been helped. This is not letting me submit!! I should have been helped. This is not letting me submit!! More

by RAJ_01803 Verified Customer Verified Customer

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