Scott Ticker
Scott Ticker at Acura Of Pembroke Pines

Scott Ticker | Page 27

Senior Sales Manager

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.4
489 Reviews
4.4

489 Reviews

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489 Reviews of Scott Ticker

July 27, 2021

Dealership Rating
Employee Rating

Excellent customer service! Staff very knowledgeable and, even without calling, the Lease on a brand new Acura TLX Advance took less than 90 minutes. Beautiful car by the way!! More

by egruvman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andres Perez, Camilo Torregroza

Jul 28, 2021

Acura Of Pembroke Pines responded

We're glad we could get you in and out fast so you could enjoy more time with your TLX! Thank you for taking the time to come see us and for leaving this awesome review! We hope you love your new ride! - Acura of Pembroke Pines

July 17, 2021

Dealership Rating
Employee Rating

Dealership was friendly, professional, understanding. The staff was very helpful. My latest vehicle is the third one acquired at this dealer. I have always recommended this dealer to all who ask. More

by rqbonbon52
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Campbell, Theressa Perrier

Jul 19, 2021

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are thankful to have you as a customer.

July 16, 2021

Dealership Rating
Employee Rating

Very pleased with the standard of service provided, always makes fair and reasonable recommendations. Waiting area is clean and relatively comfortable although I have experienced at other Acura dealers More

by milg98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Jul 19, 2021

Acura Of Pembroke Pines responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Acura of Pembroke Pines.

July 14, 2021

Dealership Rating
Employee Rating

Andres is great! I have leased multiple cars from this dealership and always have a great experience. Thank you very much for meeting my expectations again. More

by LISABLEV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andres Perez, Andres Perez

Jul 15, 2021

Acura Of Pembroke Pines responded

Thank you for your continued business with us at Acura of Pembroke Pines. We're glad to know you can always count on Andres and our team.

July 14, 2021

Dealership Rating
Employee Rating

Very quick and efficient. Was will you work with me based on my budget and needs. Manager came in introduced himself, very professional and was a nice touch to the whole experience. More

by Jsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry St Lawrence

Jul 14, 2021

Acura Of Pembroke Pines responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Acura of Pembroke Pines.

July 13, 2021

Dealership Rating
Employee Rating

The dealership was clean and inviting, the customer service relationship was exceptional. We were greeted with smiles and made to feel extremely comfortable. They made the process very easy. More

by DAILEY878
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theressa Perrier, Camilo Torregroza

Jul 13, 2021

Acura Of Pembroke Pines responded

We are so happy that you had a pleasant time at Acura of Pembroke Pines! Thank you for your kind review.

July 12, 2021

Dealership Rating
Employee Rating

The staff were extremely friendly and helpful with all my questions. They also acted more like a family than coworkers which I liked, and made me feel more comfortable. I would recommend this dealership. More

by laurenBD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Camilo Torregroza, Oscar Olive

Jul 13, 2021

Acura Of Pembroke Pines responded

All of us at Acura of Pembroke Pines are happy to see this wonderful feedback! Thank you, Lauren!

July 11, 2021

Dealership Rating
Employee Rating

Worst car dealer I've ever dealt with. Once you sign the agreement you will get absolutely no customer service, no callbacks, no questions answered, and they will lie to your face. They actually sent my t More

by CHEFLEN18
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stevan Dyer, Dino Liebro, Theressa Perrier, Camilo Torregroza

Aug 05, 2021

Acura Of Pembroke Pines responded

We're disappointed to read this review and understand your frustration. Rest assured that we take customer feedback seriously and use this information to improve the experience for the future. I encourage you to reach out to me at your earliest convenience to discuss this in more detail and find a resolution. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

Aug 05, 2021

CHEFLEN18 responded

I did give you a chance to resolve this, and your response was "all sales are final, we will not undo the deal". You were adamant about that. Well now you want to undo the deal. For ge same reason that i pleaded with you to do. Because you sold me a car with a vin number that is not legit. You refuse to make me whole.

July 05, 2021

Dealership Rating
Employee Rating

awesome attention to details from Acura team, thank you so much More

by Fernando Pantaleon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Seyman, Camilo Torregroza

Jul 07, 2021

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We appreciate your 5-stars! See you next time!

July 04, 2021

Dealership Rating
Employee Rating

I like to cars Nissan I’ll call you for it More

by juliendeus77
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Joe Urteaga, Marco Pinto

Jul 06, 2021

Acura Of Pembroke Pines responded

Thanks for the great review! - Acura of Pembroke Pines

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