Scott Sweeney | Page 76

Excellent Customer Service We have been looking at a new Civic for the last 7 months. Russ was very patient while I looked at many different models and options. I can be very We have been looking at a new Civic for the last 7 months. Russ was very patient while I looked at many different models and options. I can be very picky and maybe a bit stubborn when looking at cars. Not once did I feel rushed. Russ was very helpful in answering questions, letting us test drive many different cars and was as excited as I was when we found the perfect car for us. Another sales guy, Joe, also helped us during the process and was extremely friendly during the process. Their comment was that they just wanted to help us find the right car! Once we made the decision to purchase, they were very fair with our trade. We felt the price they offered was extremely fair. The finance department was very helpful in going through the purchase contract and explaining our options with extended warranties. Not once did I feel pressured to purchase anything. They just took the time to explain our options and how the coverage would work. We ended up being at the dealership past closing time. They never tried to rush us out. They took the time to make sure we had everything we needed and answered all of our questions. It's one of the best new car buying experiences I have ever had. They were all very helpful and friendly. I will definitely be back for any other of our vehicle needs.... More

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Puts customer satisfaction first! I was interested in purchasing a brand new vehicle as a recent college graduate. Since I never bought my own car before, I was very new to the process I was interested in purchasing a brand new vehicle as a recent college graduate. Since I never bought my own car before, I was very new to the process but Russ Meyer, my car salesman, made it extremely simple and stress free. He made things as transparent as possible and was always patient with me during my entire experience. Not once, did I ever feel pressured into buying a car. I appreciated his sincerity, kindness, and how he valued my safety as a young adult. Scott Sweeney, who dealt with finances, also ensured I received the best deal possible and was super efficient. I would definitely recommend this dealership to anyone who is seeking great customer care! More

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Best buying experience This was our best car buying experience. Russ Meyer is an honest, no pressure sales person. He worked very hard to please us and find the right vehicl This was our best car buying experience. Russ Meyer is an honest, no pressure sales person. He worked very hard to please us and find the right vehicle for us. I would highly recommend him and the Honda Lincoln dealership. More

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New CRV Salesperson was excellent, not pushy, didn't try to oversale. He explained the features and operation of the vehicle at the perfect level of detail. Salesperson was excellent, not pushy, didn't try to oversale. He explained the features and operation of the vehicle at the perfect level of detail. The salesperson was willing to spend whatever time was needed to make sure I was comfortable with the vehicle both before and after the sale. I will recommend this salesperson and Honda of Lincoln to friends and family. More

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Best experience I've ever had buying a vehicle. We initially went to look at a van we saw online. Scott Reineke came to help us but that van didn't really didn't fit our needs, He then helped us f We initially went to look at a van we saw online. Scott Reineke came to help us but that van didn't really didn't fit our needs, He then helped us find one that did. The whole process from finding the van, financing the loan, and filling out the paperwork went very smoothly. All our questions were answered in a kind, respectful manner. More

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Amazing experience! I was deciding between two different cars..I tested drove the Crv. Russ Meyer was so understanding not to pressure me and.I appreciated not being cal I was deciding between two different cars..I tested drove the Crv. Russ Meyer was so understanding not to pressure me and.I appreciated not being called all the time. When I made my decision the transaction went so smooth with Russ coming on his day off More

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Awesome! We had excellent service purchasing our Honda Pilot. Honda of Lincoln does great business! They're professional and go above and beyond to ensure th We had excellent service purchasing our Honda Pilot. Honda of Lincoln does great business! They're professional and go above and beyond to ensure their customers needs are met. Greg found us exactly what we wanted - not just this time around, but 8 years prior on our last Honda purchase as well. Jeff, the Service Department Manager is outstanding! Because of how we have been taken care of all these years we wouldn't consider going elsewhere. Scott and Chad worked really hard at getting our financing where we wanted it to be. Couldn't be happier! Thanks Honda of Lincoln! More

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Professional and friendly Starting with the first phone call I felt taken care of and Russ Meyer was helpful and professional. The car was ready to drive by Russ and spotles Starting with the first phone call I felt taken care of and Russ Meyer was helpful and professional. The car was ready to drive by Russ and spotless. Zach Alexander was helpful in the transaction and it wouldn't have happened without his help. The paperwork went like a breeze with Scott Sweeney. The overall appearance and ambiance of the dealership is refreshing. I would work with Russ again and the dealership. More

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Great car buying at Honda of Lincoln After many hours looking at what is available out there online, with a couple near misses, we came in on a Saturday to buy a Honda. Russ Meyer had ou After many hours looking at what is available out there online, with a couple near misses, we came in on a Saturday to buy a Honda. Russ Meyer had our day all set up with a car brought into the showroom for us on a cold windy day. Based on the information we had given Russ earlier, he also had our test drives all lined up for us when we got there. On a very busy day at the dealership, Russ made sure we were well taken care of every step of the way. By the time we decided what we wanted, it was closing time. Russ and Scott Sweeney made sure we drove home in a Honda, even though the process to complete the sale took us way past closing time. That kind of dedication to the customer made our experience purchasing a vehicle at Honda of Lincoln a very pleasant experience. Thank you very much Honda. More

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AMAZING SERVICE ON ALL LEVELS I was assisted by Russ Meyer and Kenny Soulliere on the sales team, and Scott Sweeney in Finance. All three gentleman went above and beyond to make su I was assisted by Russ Meyer and Kenny Soulliere on the sales team, and Scott Sweeney in Finance. All three gentleman went above and beyond to make sure our buying process went as quick and easy as possible. We came in looking to upgrade our EX-L Pilot for the Elite Pilot, mainly for the captains chairs. We were reluctant to make the switch because we really didn't understand the importance of having all of the other additional features and the difference in price point. All three men knew the car well enough to help me understand the intrinsic value of making the switch. I had also read a few negative reviews on the 9 speed transmission and was able to test drive the vehicle to ensure that it wasn't going to be an issue for me. Rides like a dream!!! Honda of Lincoln will be the only place we buy and service our vehicles from here on out. More

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