Scott Sweeney | Page 19

The dealership was very welcoming and the salesperson and finance people were friendly and efficient. finance people were friendly and efficient. More

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Simply the best around! Our 6th Honda from Greg Hoag! Truly a consultant who cares. My Pilot only has 260,000 miles on it so it may be awhile until our next Honda purchase! Our 6th Honda from Greg Hoag! Truly a consultant who cares. My Pilot only has 260,000 miles on it so it may be awhile until our next Honda purchase! Thanks to the whole team in Lincoln! A beautiful CRV! More

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Honda of Lincoln is the best! Total transparency, not pushy, they were wonderful . Highly recommend. Total transparency, not pushy, they were wonderful . Highly recommend. More

by Kathleen.shield611 Verified Customer Verified Customer

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Scott made my first car buying experience awesome and hassle free. Would recommend to anyone looking for a new vehicle. hassle free. Would recommend to anyone looking for a new vehicle. More

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Excellent representative for Honda of Lincoln. I would not hesitate to send my parents to Russ for a new car or Honda of Lincoln for any service needs. I always feel good about my experience at Ho I would not hesitate to send my parents to Russ for a new car or Honda of Lincoln for any service needs. I always feel good about my experience at Honda of Lincoln, whether a car purchase or service work. We have built 20 years of trust together. Thanks. More

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Trey did an awesome job. Everyone was friendly and absolutely excellent customer service every where I turned. I am so happy with my new vehicle. I will continue to come bac Everyone was friendly and absolutely excellent customer service every where I turned. I am so happy with my new vehicle. I will continue to come back for my vehicle needs. More

by MCGUTTERS Verified Customer Verified Customer

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The whole experience was great from beginning to end. Colton was very kind and helpful! Colton was very kind and helpful! More

by LFCANNON Verified Customer Verified Customer

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Update: Last week my Honda Prologue’s brakes had issues, a high voltage warning came up, and my car stopped charging after having it for 90 days. My Prologue had to be towed to Honda of Lincoln. I was conce a high voltage warning came up, and my car stopped charging after having it for 90 days. My Prologue had to be towed to Honda of Lincoln. I was concerned that my car wouldn’t be fixed with care. However, Jeff Williams, the service manager, was absolutely amazing with fixing the issues in a timely manner. I look forward to working with Jeff again if any problems arise before trying to get rid of it. I leased a car from Honda of Lincoln after visiting in November to find a vehicle that suited my needs as a mother and lowered my payments. I initially looked at an Accord or HR-V but was recommended the new Honda Prologue by a salesman, who had been helpful in past experiences. Though cautious due to its high cost, we were told the Prologue was $200 cheaper than my current payments. We were shown a map of charging stations in Lincoln and told it would take too long to specify charging times, but we could shop while it charged. After leaving to think it over, I received a call two days later saying only two Prologues were left and I had to act quickly. I decided to proceed. When I went back to sign the contract, the financial manager rushed through paperwork so quickly I couldn’t understand it. I asked him to slow down, and he laughed. He told me my payment would be $215 more than quoted, citing a protection plan. I hesitated, but he offered a $30 discount if I gave a 5-star rating. I signed without understanding that I had agreed to $6,500 worth of protection plans. Later, I contacted the salesman about the car, which didn’t meet my expectations. I was told I had to register the car first, despite spending $700 in two days. I met with the manager, who recorded our conversation without permission. He seemed to use the recording to intimidate me into not raising concerns. I was told that if I registered the car, Honda could buy it back but I would need to pay the negative equity. A week later, my new car had charging issues, and I reached out for assistance. I was told the car could only be serviced in 11 days. Now, I’m trying to return the car, but they require discussing my online reviews before proceeding. The dealership blocked me on Facebook, and I feel ignored and dismissed, especially as the manager only communicates with my husband, despite me being the car's owner. I feel that my concerns as a woman are being disregarded. More

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Russ was a huge asset in helping us get our Odyssey! He was attentive, courteous, and thorough in everything he did, not to mention he was great with our excited, young children. We appreciate him more He was attentive, courteous, and thorough in everything he did, not to mention he was great with our excited, young children. We appreciate him more than we can express! More

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We have purchased or leased so many Hondas over the years I’ve lost count. It has always been such an easy process due to the great staff. Scott Stream was great and “held my hand” every step of the way D I’ve lost count. It has always been such an easy process due to the great staff. Scott Stream was great and “held my hand” every step of the way Dottie Kuester More

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