Scott Rutan | Page 12

Awesome service. Rich and Scott got my vehicle inspected, oil change, and got some new tires for my car done in a VERY short time frame. 10/10 would recommend for Ser Rich and Scott got my vehicle inspected, oil change, and got some new tires for my car done in a VERY short time frame. 10/10 would recommend for Service. More

by Jeremy.Schwarztrauber.73 Verified Customer Verified Customer

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Have had several issues with service over the last couple years since the purchase of my 2020 Kia Sportage. Their team performed maintenance (oil change) that was not to be done and was done so without permi years since the purchase of my 2020 Kia Sportage. Their team performed maintenance (oil change) that was not to be done and was done so without permission prior. My vehicle was only there to correct an airbag recall issue at the time. Shortly after the airbag recall was "fixed", my airbag light came back on, requiring me to schedule a second trip in to have this taken care of. When making my second appointment, I addressed a new issue of what sounded like a blown speaker in the front passenger door. They claimed it would be taken care of, along with the second airbag recall fix. After waiting 3 weeks for parts, and no communication from the dealership upon arrival of the parts (I had to call and check and they told me the part was there), completion of the second air bag fix was done. However, my speaker concerns were carelessly dismissed and I was told I was incorrect about a blown speaker, saying he didn'thear anything wrong. A tasteless "joke" was then made when I mentioned that I wasn't crazy about the blown speaker. Per my request, a second service employee confirmed that a speaker was in fact blown and was quite obvious to hear. I specifically made this concern about the speaker known prior to my second visit but apparently fell on deaf ears. So now, after a second round to fix an airbag recall, I have to make a third appointment to correct the blown speaker. Hopefully there is communication when the parts needed actually arrive this time. Extremely disappointed in the handling of both my vehicle and my time. To be fair, Rich and Scott in service were very helpful. I can't remember the name of the one who gave me problems. More

by NICOLESIERS1234 Verified Customer Verified Customer

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Best place they know to treat customers so nice best place to buy a car place to buy a car More

by Patty Verified Customer Verified Customer

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Fast and courteous service. Friendly staff and a clean place to wait for your car Friendly staff and a clean place to wait for your car More

by Jbeers225 Verified Customer Verified Customer

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I was in for a inspection and don’t think I was there for nearly a half hour efficient and professional nearly a half hour efficient and professional More

by FOURBOYS5 Verified Customer Verified Customer

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Lehighton KIA a has been great to our family since you were at your old location. Multiple Kia Sorento, Soul and even a Chevy Cruze from your sister location. Team members are courteous, professional were at your old location. Multiple Kia Sorento, Soul and even a Chevy Cruze from your sister location. Team members are courteous, professional and informative. Thank you and this last one truly appreciate the warranty. More

by JMHURLEY Verified Customer Verified Customer

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Awesome service. Always polite and get you in and out. Great staff at this location Always polite and get you in and out. Great staff at this location More

by KELLIEJO.KEISER Verified Customer Verified Customer

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The service Sam and everyone at dealer was great. I’ll be back. Like the whole place I’ll be back. Like the whole place More

by BANDIT7558 Verified Customer Verified Customer

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It's always a pleasure working with the service manager. He is very knowledgeable and friendly. It's a nice to be recognized. He is very knowledgeable and friendly. It's a nice to be recognized. More

by VALARIESHOTWELL66 Verified Customer Verified Customer

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The staff was pleasant, helpful, and informative. I had to adjust my schedule and they accommodated me. I had to adjust my schedule and they accommodated me. More

by ALH32 Verified Customer Verified Customer

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