Scott Morris | Page 5

2nd vehicle we bought from Ryan Torrez at four stars Toyota. He is awesome to deal with and very helpful and considerate of my time. We will always come to him when we are in the market for a new vehicl Toyota. He is awesome to deal with and very helpful and considerate of my time. We will always come to him when we are in the market for a new vehicle. More

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Four Stars Toyota provided me with exceptional customer service! This is the Premier place to buy and service your vehicles Thank you Dell, Scott, and Jason service! This is the Premier place to buy and service your vehicles Thank you Dell, Scott, and Jason More

by Nissanfan100 Verified Customer Verified Customer

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Ryan was great. We appreciate all of his help in getting the exact car we wanted! 5 stars! We appreciate all of his help in getting the exact car we wanted! 5 stars! More

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I found my dream car at this dealership. I called about it and asked if I could come test drive it on a Saturday evening because in addition to my regular job, I also work weekends. They ag I called about it and asked if I could come test drive it on a Saturday evening because in addition to my regular job, I also work weekends. They agreed. I drove 198 miles to test drive the car. When we arrived, John, the salesman I spoke to on the phone wasn't there. We test drove it worth another sales person. It seemed to drive fairly well and according to John, and the other sales person I test drove with, it had everything I was looking for in a car. When we finished test driving the car, we were pushed through the finance department at a very quick pace. I asked them to allow down a few times as I was being asked to sign paperwork already. I had some questions and felt rushed. The finance guy started that he was trying to leave town and John would contact me next week when he got back to town. It's now been nearly a month. I've left several phone messages and emails but never got a call back. I finally got John on the phone when I called and he picked up. I have him a list of several items I needed to know about. He again stated that he would get back to me. I received cookies in the mail from him, which was nice, but what I would like is some service. They continued to tell me that the car buying process has changed and is now streamlined. What it seems to me is that the process hasn't changed at all but the dealership doesn't take responsibility for providing service any longer. Update: The week before Thanksgiving, I was able to drive back to Altus to get my car worked on. I got a hotel room the night before we had to be there at 8:15 Tuesday morning. When we arrived, we sat in the waiting room until 11:00am for the service manager to tell us they had to order parts and they wouldn't be there until Wednesday. We got another night's hotel and brought the car back Wednesday morning. They fixed everything except the update on the navigation system. The service manager stated that as soon as he got the part in, he would send someone after my car to fix it so we wouldn't have to get another hotel room. It's now January and I've not heard back yet. I'm hopeful to hear something soon. More

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Four Stars Toyota was amazing! They knew what I wanted and went to extreme measures to help me out and get me a new car suited perfectly for me. Ryan was absolutely amazing and was They knew what I wanted and went to extreme measures to help me out and get me a new car suited perfectly for me. Ryan was absolutely amazing and was so communicative with me and kept me updated the during the whole buying process. More

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Justin Freeland is a very friendly and courteous with customers. Makes your visit comfortable and hassle free. Buying process with him is easy and goes his way for his customer. We have bought 6 vehicles customers. Makes your visit comfortable and hassle free. Buying process with him is easy and goes his way for his customer. We have bought 6 vehicles from him and never fails to do a good job. Always treats people coming in the store courteous even if they are just looking around. Treats them as possible buyers and when he tells you, "You can call me anytime" he means it. My family and I just bought a truck and he was so quick at finishing the buying process I didn't have to miss work. To conclude he puts us in vehicles we like and hopefully he's around for a very long time. More

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Friendly staff. They were able to get me in and out without trying to sell me anything I didn’t need. They were able to get me in and out without trying to sell me anything I didn’t need. More

by aestheticview91 Verified Customer Verified Customer

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Thank you to Vicki, Scott, Dell and john! It was the best experience I have ever had buying a car. So fast and simple! Thank you! It was the best experience I have ever had buying a car. So fast and simple! Thank you! More

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Sunni was extremely helpful and knowledgeable! She went above and beyond to satisfy me! This is the second vehicle I have purchased from her. She is amazing! She went above and beyond to satisfy me! This is the second vehicle I have purchased from her. She is amazing! More

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Repeat buyer, I enjoy how quick and easy they make process. From the sales team to the maintenance team, never had any issues. process. From the sales team to the maintenance team, never had any issues. More

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