Scott Kelley
Scott Kelley at Eagle Buick GMC, Inc.

Scott Kelley | Page 64

Service Consultant

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

Contact Me
4.9
704 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

GM Certified Service Consultant

4.9

704 Reviews

Write a Review

704 Reviews of Scott Kelley

September 22, 2022

Dealership Rating
Employee Rating

From the moment I went in the door I felt like royalty I was greeted by Cody Robert and Scott because I had problems with my truck. They put my truck in the shop try to fix it the best that they could when More

by Vbrownulloa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Haas, Bob Ernstes, Cody Baldner, Lonnie Lyons , Russ baldner and Ron elson greatest group of guys around

Sep 22, 2022

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 21, 2022

Dealership Rating
Employee Rating

I had an appointment for a oil change on September 19 at 10:30 am. I watched the service department drive my truck around to the lot near the work area. When I came to the service counter an hour later I no More

by Rlcjlc5656
Recommend Dealer
No
Sep 21, 2022

Eagle Buick GMC, Inc. responded

Please accept our sincere apology for the wait time at your recent service. We know your time is valuable and would never keep you intentionally. We will strive to communicate better expectations for appointments. We hope to have the opportunity to regain your trust in the future. Sincerely, The Eagle Buick-GMC Team

Sep 21, 2022

Rlcjlc5656 responded

Very poor way to treat a customer. This was my gmc 2016 canyon with 40,000 miles. I also own a 2021 Arcadia Denali that I purchased at Eagle, 3,000 miles. Never Again.

September 21, 2022

Dealership Rating
Employee Rating

2nd trip in for no a/c on vehicle with 4600 miles. Service manager Scott and technician Andy worked on vehicle for4 days, used dye to finally find leak and replaced the part. Only problem encountered More

by asapdeliveryno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy

Sep 22, 2022

Eagle Buick GMC, Inc. responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Eagle Buick-GMC Team

September 18, 2022

Dealership Rating
Employee Rating

Picked up my car Always helpful and takes care of your car needs Fast service More

by Jackie Dey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 14, 2022

Dealership Rating
Employee Rating

Excellent service excellent people fast and friendly service I love eagle Buick it's the best ever More

by Big Papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 05, 2022

Dealership Rating
Employee Rating

We appreciate this dealership service department having friendly employees, being on schedule and having a clean waiting area. More

by marymaejames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Mendes

Sep 08, 2022

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

August 27, 2022

Dealership Rating
Employee Rating

Eagle GMC has one of the best GM Ok Service Departments in all of Central Florida! More

by SSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

August 27, 2022

Dealership Rating
Employee Rating

Been waiting for OVER 4 months for a sensor for backing up.On My 2016 GMC Yukon XL . The only contact is from the sales department asking since they can’t get the part so you want to trade it in for new!!! More

by papastegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 29, 2022

Eagle Buick GMC, Inc. responded

Your comments have been sent to management and are currently looking into the events you’ve detailed.

August 26, 2022

Dealership Rating
Employee Rating

I’ve bought a few cars from this dealership and I will continue to do so. I love the service team too. They always provide Great service. Scott is always courteous, helpful and professional but what is More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick , Neil Mendes

Aug 29, 2022

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

August 18, 2022

Dealership Rating
Employee Rating

Beautiful place with beautiful people that provide beautiful vehicles for beautiful people to drive around More

by tjpollard19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

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