Scott Bissonett
Scott Bissonett at Westside Lexus

Scott Bissonett

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
84 Reviews
4.9

84 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

84 Reviews of Scott Bissonett

September 16, 2024

Dealership Rating
Employee Rating

We have been buyingLexus’s for the last 20 years, from the same salesman, and we have always had a good feeling about the purchase and excellent service that we have received from Westside. More

by STANJNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, John Parish

Sep 16, 2024

Westside Lexus responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that you've consistently had a positive experience with our team at Westside Lexus. We look forward to serving you again in the future!

July 07, 2024

Dealership Rating
Employee Rating

Westside is excellent dealership. Their service is the best I ever seen. Big reason we bought another Lexus More

by zh.ill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Malia

Jul 08, 2024

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our service at Westside Lexus played a big role in your decision to purchase another Lexus. Enjoy your new ride!

April 05, 2024

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Employee Rating

Westside Lexus is a beautiful dealership with multiple vehicles showcased throughout the building. I was greeted with Jim Fikaris in sales and he was professional and made my experience comfortable. Commu More

by Mayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris, Anil Sharma

Apr 08, 2024

Westside Lexus responded

We appreciate your feedback and are glad to know that you had a positive experience with Jim at Westside Lexus. We apologize for any pressure felt during the finance process, as well as the inconvenience caused by additional service visits. Rest assured we'll take this into account moving forward!

January 12, 2024

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Employee Rating

This is my third Lexus I have own. Everyone is very professional and very low pressure. The first salesperson sold us one GXs and leased a GX is no longer there and my third was an 2 More

by debraann22s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mary Margaret McGowan , Will Zamora and Tom Hanley

Jan 12, 2024

Westside Lexus responded

We're delighted to know that you've had such positive experiences with us at Westside Lexus, especially with Mary. It's wonderful to see your continued trust in our team and we appreciate the kind words about our professionalism! Enjoy your new 2024 Lexus RX 350!

October 10, 2023

Dealership Rating
Employee Rating

4th auto we have leased or purchased from Westside. Great process, beautiful facility, and Mike Gonzales has been great to work with on all 4. More

by scott_posey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales, Sam Chau

Oct 11, 2023

Westside Lexus responded

Scott, it's fantastic to know you've had consistently great experiences with Mike and the team at Westside Lexus. Thanks for your loyalty over four vehicles!

September 03, 2023

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Employee Rating

Best part was no pressure. Very professional and extremely courteous. All features were explained. Did not waste our time in finance. More

by redcap431
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Westside Lexus responded

We're glad to know you had a pressure-free and efficient experience at Westside Lexus! We always aim for professionalism and courtesy. Thanks for the positive feedback, we appreciate it!

August 02, 2023

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Employee Rating

Professional, met all my needs as quickly as possible. Will continue to use Westside Lexus. More

by JULULLO20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Westside Lexus responded

We couldn't ask for a better review of Westside Lexus. Thanks so much!

January 11, 2023

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Employee Rating

Nice Lexuf facility there at Wesrside Lexus I just bought my newer 2021 Pre-Owned Lexus ES-350 there with the 6 year warranty from Mary Margaret and Danny Garcia there. Nice waiting area there have good coff More

by Jim Graves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2023

Westside Lexus responded

We are delighted to hear from you, Jim. Thank you for the kind words of Mary and Danny here at Westside Lexus! We appreciate it and wish you safe travels in your new Lexus ES-350! Take care!

June 30, 2022

Dealership Rating
Employee Rating

I have never had a bad experience with this dealership. I have owned a Lexus for over 20 years. Excellent from sales to service! Absolutely the best! They always make you feel special. More

by auntteresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Westside Lexus responded

Your review is everything we hope to see! We're thrilled our team has delivered outstanding service that has made you feel valued as a Westside Lexus customer. We're so grateful to serve loyal customers like you!

January 20, 2022

Dealership Rating
Employee Rating

Good honest service byLee Chung She is hardworking and Good honest service by Lee Chung She is hardworking and cooperative She is serving my family since last 20years More

by Harshad4808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Lee and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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