Scott Birtles | Page 2

I have had three cars with Herb Chambers in Seekonk. My last purchase was a 2016 Honda HRV. It was absolutely gorgeousIt was also the first year they came out. Many times I have had my car in for wor My last purchase was a 2016 Honda HRV. It was absolutely gorgeousIt was also the first year they came out. Many times I have had my car in for work even during the pandemic. Everything was wonderful until I noticed paint peeling on my window trim. I hrought my car in initially for an oli change and to address the paint chipping. When I mentioned this it was stated to me didnt you get a letter regarding the paint issue I stated if I did I would have immediately come in. My gorgeous car stated to have a paint iissue almost two months after the repair period even though I had been there several times before spoke to my saleman Cliff and the service technicians none of them ever ever mentioned my beautiful retirement gift could have a paint issue . It was like I got a secret don't say anything to the customer because it will cost the dealership money. Immediately spoje to the manager Scott along with my salesman. The manager said call corporate and corporaate referred me back to the dealersip. The dealership actually sold me a tube of paint for $23.00 to paint my own car. Itried and tried to get Herb Chambers or corporate to fix this now my beautiful car looks like a peice of junk. I was just at the dealership last week due to a warranty issue no problem whatsoever. I also retur n.v ed the tube of paint which they charged me for but did not get any refund. My beautiful retirement present looks beautiful on the inside but a piece of junk on the outside. Iso the moral of my review is if there is someting wrong with your car and its going to cost Hona money. Its I've got a secret and you as the owner of your car can xxxxx all you want and we'll just move on to the next customer. More

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Help and knowledgeable in every way. Made me comfortable every step of the way throughout the whole process. Made me comfortable every step of the way throughout the whole process. More

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Everyone communicated politely and kept word. Everyone was friendly. Everyone was attentive. Recommend service department Everyone was friendly. Everyone was attentive. Recommend service department More

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The staff is always ready to assist me in all my Honda needs. I recommend them all the time. Recently, Mallaine was a great help assisting me with my insurance claim. Great job! needs. I recommend them all the time. Recently, Mallaine was a great help assisting me with my insurance claim. Great job! More

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Herb chambers of Seekonk has great customer service and is why I keep coming back to them to purchase my vehicles is why I keep coming back to them to purchase my vehicles More

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I came to get a roof rack installed for a Windsurf board and Scott the general manager himself came over and caught a few small details that made all the difference in getting just the right stuff - and the and Scott the general manager himself came over and caught a few small details that made all the difference in getting just the right stuff - and then got it installed then and there. It doesn't get better than that. More

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My salesperson, Nicole L. was the absolute best! Pleasant, personable, a real people person. The manager could have been more proficient, timely, and professional was the absolute best! Pleasant, personable, a real people person. The manager could have been more proficient, timely, and professional More

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Homero Lima (Sales and Leasing Consultant) at Herb Chambers Honda of Seekonk, has once again displayed outstanding assistance in the purchase of the 2025 Pilot, which I believe is the eleventh Honda p Chambers Honda of Seekonk, has once again displayed outstanding assistance in the purchase of the 2025 Pilot, which I believe is the eleventh Honda purchase of mine. He is so consistent in his knowledge of the Honda Product Line, his Honesty, his Concern for the Customers. His Professionalism, Kindness, and Friendship, make me proud to know him. His work doesn’t stop with the sale. He makes himself available for any automobile issues beyond the sale. When I look for a car, I look for Homero. Again, Outstanding. I would also like to recognize the following Honda of Seekonk employees that I encountered while at the dealership, and who I feel were instrumental in the seamless experience I had. Adriel Calo (Sales Manager), for his friendship, and assistance in locating this car. Scott Birtles (General Manager), continued friendship, and guidance. Bill Panaccione (Finance Director), assistance in finalizing the sale. John Henriques (Sales Manager), greeting, and congratulating me in the purchase. Kevin Teixeira (Delivery Coordinator), assistance in the features setup, and transfer of the settings from my previous Pilot. Melissa Markee (Service Adviser), for setting up the Massachusetts Vehicle Inspection. I am grateful to each of these professionals. Herb Chambers Honda of Seekonk is the Dealership YOU should visit when looking for a car and service. I don’t go anywhere else. More

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Great customer service I have been going there for over 14 years. I have purchased two cars from herb chambers of Seekonk and they have helped me a great deal, with service and sales. 14 years. I have purchased two cars from herb chambers of Seekonk and they have helped me a great deal, with service and sales. More

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Cliff, the salesman was great easy to work with and friendly, Tom in the finance department was also nice to work with. The detailing department needs a lot to be desired friendly, Tom in the finance department was also nice to work with. The detailing department needs a lot to be desired More

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