Scott Begley
Scott Begley at Toyota Knoxville

Scott Begley | Page 3

Finance Director

Toyota Knoxville

10415 Parkside Drive
Knoxville, TN 37922

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22 Reviews

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22 Reviews

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22 Reviews of Scott Begley

March 31, 2013

Dealership Rating

They gave me $17,000 on a truck worth $24,000. they told me my truck was worth $20,000 its on their lot for $27,800 (its the red 2010 dodge ram) then they charged me extra fees i was told were "free" i shoo More

by branamje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 02, 2013

Toyota Knoxville responded

I sincerely apologize you feel this way. This is not the way we want any of our customers to leave feeling. Is there anything we could do to help fix the issue? Our Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Apr 02, 2013

branamje responded

yes, i was given $17,000 for a Truck that is worth $24,000. its on your lot now for $27,800. my pay off was $21,000 i was told the truck wasn't worth but $20,000(lied to) so that put me upside down in the truck, i bought a scion fr-s for 26,000 plus being upside down in the truck $4,000 put me at $31,000 plus all the taxes, and the auto butler and "free" oil changes that i was charged $800 for. I am going to be paying $42,000 for a car worth $26,000. All in all toyota will be making over $20,000 total on my deal. that's a little ridiculous. i would love to NOT give you bad reviews on dealerrater, facebook and twitter because i do not like doing things like that but if they do not care about my money then i dang sure do not care about their jobs. if you refund me the $4000 i deserved for my truck we would be great. i do NOT like being lied to. i was told nothing about any of the extra charges i was also paying for(scott begley). i also shook hands with mike gibson on my payment being $445 a month, then he comes back with $500 a month! i should have stopped the deal right there but boy do they have a way of making you think you're getting a good deal. everyone keeps passing the blame on to someone else, yet im screwed paying for a car that isnt worth as much as the truck i traded in. i would love to sit down with someone who knows what theyre talking about and work this out.

November 08, 2012

Dealership Rating

Horrible dealership, shady deals and shady managers and owner. RUN!! Traded a car in to them, they claimed to not be able to get me financed, and took the car back. They refused to return my trade in, and More

by Shawn1381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jack

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