Scott Begley | Page 3

Best Car Buying Experience in Knoxville, period. I had been looking at trading my 2006 Eclipse GT for about 6 months. Overall I visited about 10 dealerships test driving FJ Cruisers, Jeeps, and other I had been looking at trading my 2006 Eclipse GT for about 6 months. Overall I visited about 10 dealerships test driving FJ Cruisers, Jeeps, and other 4x4 off roading vehicles. My experience at many other dealerships, with Secret City Dodge Chrysler Jeep being the absolute worst, were not only good they were high stress environments. In addition, these dealerships didn't seem to really care whether I was happy as they only wanted to sell me a car. Toyota of Knoxville went above and beyond, treating me with respect and ensured I was satisfied before signing a deal. They even offered to let me add aftermarket parts to my FJ Cruiser and just add it to the loan. I've owned my FJ for almost 2 months now and they have followed up with me several times since driving off the lot to see I was satisfied with my purchase. If you are looking for a dealership that is going to value you as a customer, go down and check out their inventory. Great work all around! More

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They gave me $17,000 on a truck worth $24,000. they told me my truck was worth $20,000 its on their lot for $27,800 (its the red 2010 dodge ram) then they charged me extra fees i was told were "free" i shoo me my truck was worth $20,000 its on their lot for $27,800 (its the red 2010 dodge ram) then they charged me extra fees i was told were "free" i shook hands with mike gibson on $445 a month then he came back with $500 because they made a "mistake" all in all im paying $42,000 for a car worth $26,000 and toyota is making over $20,000 on my deal alone, now tell me how they can sleep at night knowing theyre screwing ppl like that. i guess thats how they afford the big new buildings they have. More

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Horrible dealership, shady deals and shady managers and owner. RUN!! Traded a car in to them, they claimed to not be able to get me financed, and took the car back. They refused to return my trade in, and owner. RUN!! Traded a car in to them, they claimed to not be able to get me financed, and took the car back. They refused to return my trade in, and still haven't got it back. They came to my house and took the car I bought from them. Last week got the payment books in the mail for new car too, so another lie caught them in. More

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