Scott Barrier
Scott Barrier at Victory Toyota of Brook Park

Scott Barrier | Page 37

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
645 Reviews

Dealership Experience

35 yrs, 10 mos

Industry Experience

42 yrs, 9 mos

not yet
rated

645 Reviews

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645 Reviews of Scott Barrier

February 04, 2021

Dealership Rating
Employee Rating

Metro's WHOLE team is the BEST! Polite, courteous, informative but not pushy when additional suggestions are made. There's a reason my whole family has a Metro vehicle!!!!! More

by WILSONJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore

Feb 08, 2021

Victory Toyota of Brook Park responded

:) This is amazing to hear, thank you. We appreciate this more than you know. Have a great day! - Metro Toyota Customer Care Team

January 24, 2021

Dealership Rating
Employee Rating

This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f More

by alee789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Maggie Colan

Jan 25, 2021

Victory Toyota of Brook Park responded

We love hearing this, thank you for sharing. We appreciate your business and great rating, see you next time! - Metro Toyota Customer Care Team

January 24, 2021

Dealership Rating
Employee Rating

Thank you for keeping me safe and it is great to know John McN. is there with his expert knowledge and skillset. Thanks to everyone More

by FEB3553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Colan, John McNamara

Jan 25, 2021

Victory Toyota of Brook Park responded

Thank you for sharing and see you next time! - Metro Toyota Customer Care Team

January 19, 2021

Dealership Rating
Employee Rating

I have purchased many cars from Metro, but working with Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach More

by Mtucker7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Joe Rogers

Jan 20, 2021

Victory Toyota of Brook Park responded

Thank you for your business and awesome review. Jim looks forward to working with you every time you stop in. Thank you for being loyal and see you next time. - Metro Toyota Customer Care Team

January 06, 2021

Dealership Rating
Employee Rating

I have always used Metro since I have been leasing Toyota’s. I travel from the east side, so you know that I like the service. They are fast and efficient More

by MARGETRESSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Byrne

Jan 06, 2021

Victory Toyota of Brook Park responded

Hello MARGETRESSLER, Thank you for your kind words about our service team and for choosing Metro Toyota's Service Center. Traveling from the eastside to visit us is much appreciated. We are here to serve you. Let us know if you need anything. Stay safe and Happy Driving, Your Friends at Metro Toyota Customer Care Center

January 05, 2021

Dealership Rating
Employee Rating

Always prompt, courteous and professional. I always appreciate this well-run dealership. I look forward to doing business with Metro Toyota in the future as well. More

by Tim
Recommend Dealer
Yes
Jan 06, 2021

Victory Toyota of Brook Park responded

Thank you, Tim. This means a lot to us and we strive to make every customers experience like yours. Have a great day and see you next time. - Metro Toyota Customer Care Team

January 05, 2021

Dealership Rating
Employee Rating

Everyone is always friendly and helpful. Facility is always clean. Nice to have coffee and danish on hand. Service work is done professionally. Nice to fish fish tank in waiting room. More

by NSPOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Byrne, Maggie Colan

Jan 06, 2021

Victory Toyota of Brook Park responded

Thank you for sharing your thoughts and experience. We try to make our customers as comfortable as possible while they wait for service to be completed. Have a great day and see you next time. - Metro Toyota Customer Care Team

December 27, 2020

Dealership Rating
Employee Rating

Poor service car was not test driven, sales personal was dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplac More

by benmarstiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger

Dec 28, 2020

Victory Toyota of Brook Park responded

Hello Ben, We are looking into this and thank you for bringing this to our attention. We need a little more information, can you please call our Service Manager, Chris Schillinger, at 216-267-7000 ext 158. Thank you. - Metro Toyota Customer Care Team

December 16, 2020

Dealership Rating
Employee Rating

Friendly, and Professional. It is my pleasure to be part of Toyota family. Definitely, prices are higher than other places and it could be at price match deal or at least close to. More

by MARTINEZWANDA0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Byrne, Maggie Colan

Dec 17, 2020

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

December 15, 2020

Dealership Rating
Employee Rating

Always a pleasure working with Sam as his knowledge and professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as wel More

by Riccardi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review. Sam and Jeremy loved working with you and we appreciate your business. Have a great day. - Metro Toyota Customer Care Team

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