Took care of me on short notice.
As an out of town person they made sure I could safely drive home and advised me on what to get my hometown dealer to check. Service advisor super!
As an out of town person they made sure I could safely drive home and advised me on what to get my hometown dealer to check. Service advisor super!
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by ngozansky
Service Price Transparency
Sep 13, 2023 -
Mercedes-Benz of Boston responded
Hi Ngozansky, We're glad to know our team at Mercedes-Benz of Boston was able to assist you on short notice and ensure your drive home would be a secure one. Thanks for the review!
Easy to make appts.
, very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs!
, very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs!
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by leepiano
Service Price Transparency
Sep 11, 2023 -
Mercedes-Benz of Boston responded
We're glad to know you found our team at Mercedes-Benz of Boston knowledgeable and helpful, and that the delivery service met your expectations. Thanks for sharing your experience!
They were very kind and patient to work with the
assurance,even my absence for few weeks he was still talking to Ceigo it’was very nice of them.
assurance,even my absence for few weeks he was still talking to Ceigo it’was very nice of them.
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by Margarette C
Service Price Transparency
Aug 16, 2023 -
Mercedes-Benz of Boston responded
Hey Margarette, we're glad to know you had a positive experience with our team at Mercedes-Benz of Boston. Thank you for your kind review! We'll see you next time. Safe travels!
From the moment I stepped out of my car until the moment
they finished my vehicle. I felt like I was the only customer they had for the day. The attention to detail was quite satisfying. The waiting area wa
they finished my vehicle. I felt like I was the only customer they had for the day. The attention to detail was quite satisfying. The waiting area was more than satisfying. I would recommend your dealership to anybody.
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by Dboland29
Service Price Transparency
Aug 14, 2023 -
Mercedes-Benz of Boston responded
We're happy to hear that you felt well taken care of during your visit to Mercedes-Benz of Boston. We appreciate your recommendation! We look forward to seeing you again in the future!
Best location for any kind of Mercedes service.
Schneider Best adviser. Go see my guy
Schneider Best adviser. Go see my guy
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by Larry
Service Price Transparency
Aug 07, 2023 -
Mercedes-Benz of Boston responded
Hi Larry! Thank you for reaching out to us for your Mercedes service needs. We truly appreciate your trust in our expertise. It's fantastic to hear that you have a preferred advisor in Schneider, who is known for providing exceptional service and guidance at Mercedes-Benz of Boston!
Aug 07, 2023 -
Mercedes-Benz of Boston responded
Hi Larry! Thank you for reaching out to us for your Mercedes-Benz service needs. We truly appreciate your trust in our expertise. It's fantastic to hear that you have a preferred advisor in Schneider, who is known for providing exceptional service and guidance at Mercedes-Benz of Boston!
Great facility, very clean.
Staff are polite, prompt, and efficient. Jimmy Maniatis from the service dept goes above and beyond to get all my vehicle serviced needs completed i
Staff are polite, prompt, and efficient. Jimmy Maniatis from the service dept goes above and beyond to get all my vehicle serviced needs completed in a timely manner, frequent status updates, as well as facilitate loaner or courtesy vehicle drop when needed. This is especially important to me as my schedule is not flexible.
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by S.malvesti
Service Price Transparency
Aug 07, 2023 -
Mercedes-Benz of Boston responded
Hey S.Malvesti! We're glad to know that Jimmy and our team at Mercedes-Benz of Boston have been able to provide you with a prompt service experience. Thank you for your positive feedback! We'll see you next time! Have a great ride!
The customer service, support and knowledgeability of
this particular dealership is absolutely the best I’ve seen in the East coast. Absolutely A1 service.
this particular dealership is absolutely the best I’ve seen in the East coast. Absolutely A1 service.
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by 1scorpint
Service Price Transparency
Aug 04, 2023 -
Mercedes-Benz of Boston responded
We're delighted to know you had an A1 experience with our team at Mercedes-Benz of Boston! We strive for top-notch customer service and we appreciate your recognition. Safe travels in your new vehicle!
Excellent service.
Flat tire walk in service. No problem. Reception was warm. Service was superb.
Flat tire walk in service. No problem. Reception was warm. Service was superb.
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by Ibfree2855
Service Price Transparency
Aug 03, 2023 -
Mercedes-Benz of Boston responded
Thank you for the 5-star rating! We're pleased that our team provided you with Excellent customer service during your visit. We'll see you next time at Mercedes-Benz of Boston!
Recently brought my five year old Mercedes in for
service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars.
service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars.
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by MTD
Service Price Transparency
Aug 01, 2023 -
Mercedes-Benz of Boston responded
We're so glad to know that Schneider and our service team at Mercedes-Benz of Boston consistently provide you with top-notch care. Thanks for your continued support, we appreciate it!
Service dept.
agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the op
agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the operation of the vehicle. Nice
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by JN
Service Price Transparency
Other Employees Tagged:
Julio Carvajal
Jul 31, 2023 -
Mercedes-Benz of Boston responded
Thank you for trusting the Mercedes-Benz of Boston team with your vehicle! We appreciate your kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!